What are the responsibilities and job description for the District Manager position at Watermill Express LLC?

Job Description

Summary / Objective :

The primary objective of the District Operations Manager is to be a hands-on leader who utilizes leadership, delegation, follow up, and feedback to operate an efficient and profitable market. This position must demonstrate technical skills as well as a solid understanding of business operations and leadership techniques in guiding their team to operational excellence.

Every Watermill Express employee is expected to perform their job in a professional manner to provide the best possible service to our customers. This includes following all policies, procedures, job duties and the company’s Pledge of Conduct. The Pledge of Conduct includes conducting work honestly, fairly and with integrity.

Essential Functions :

Responsible for identifying and maximizing sales opportunities.
Operate within the provided budget to drive market profitability.
Evaluate units to ensure processes and procedures are consistently completed.
Partner with corporate to review sales and functionality reports, identify issues and / or trends, and take appropriate actions to maintain unit functionality, enhance customer service, and drive sales.
Provide guidance, training, feedback and follow-up to market employees.
Manage all market employee’s performance.
Assist with developing operational KPI’s with targets that are measured and reviewed on monthly basis.
Function as the field liaison to the corporate office by communicating successes, opportunities for improvement, sales trends, ideas, competitive information, and concerns to continually improve market performance.
Champion safety : ensure monthly safety meetings occur consistently and presentations are impactful and relevant.
Monitor P&L results to meet budgetary requirements.
Ensure inventory control procedures are in place and operational.
Manage vehicle fleet to ensure routine service and maintenance is performed.
Identify and initiate methods to drive water and ice sales throughout the market.
Utilize networking and relationship building skills to source, develop, and maintain new sales opportunities.
Create and execute impactful events such as grand opening celebrations and / or sponsorships to drive market sales.
Regular and predictable attendance for required schedule.
Follow safety guidelines and act in a safe manner.
Extensive Travel required.
All other duties assigned.

Benefits :

No Cost Employee Only Medical Insurance

Employer HSA Contributions (if applicable)

No Cost Life and AD&D Insurance

Optional benefits include Dental, Vision, Supplemental Life, Short-term Disability, Accident and Critical Illness coverages

Vacation Accrual

Paid Holidays

401k and Roth Eligibility with Company Match

Knowledge, Skills, Abilities :

Strong leading and team building skills

Ability to balance hands-on with oversite duties.

Well-developed written and oral communication skills.

Good working knowledge of Microsoft Office (Word, Excel, Outlook).

Bilingual English / Spanish preferred.

Prior knowledge of the units and process / procedures preferred.

Intermediate to advanced electrical, maintenance or similar skills preferred.

Team player with a positive attitude.

Attention to detail and task completion.

Clean motor vehicle record and current valid driver license.

Physical Requirements :

Ability to lift 50 pounds.

Capable of climbing ladders, walking, standing, stooping and bending.

Ability to work safely in limited space inside refill stations.

Ability to work in a variety of weather conditions, including extreme heat and cold.

Ability to safely operate a motor vehicle.

Ability to work some weekends or evening work.

Education and Experience :

High School Diploma or equivalent.

College degree preferred.

Five years management experience preferred.

If you meet the requirements outlined above and would like to work for a successful company, we encourage you to apply today!

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