Sales Manager - Eastern US (Remote)

Join Waterous Company a privately owned and customer-focused leader in the fire suppression and waterworks industries, dedicated to providing quality products and services for the national and global market. For over 139 years, we pride ourselves on our commitment to quality, safety, and innovation in firefighting equipment. Our products are built with the highest quality standards by dedicated employees utilizing innovative technologies and resources. As we continue to strengthen and expand our presence, we are looking for a passionate and experienced Sales Manager to help drive our growth in the Eastern US market. This is a unique opportunity to play a pivotal role in our growth journey in the New York, Pennsylvania, and New Jersey area and beyond. This job is a remote job, and the ideal candidate should be based in NY, PA, or NJ.

JOB SUMMARY

The Sales Manager is responsible for developing and executing strategic sales initiatives to drive growth and expand the market presence for Waterous fire pumps, foam systems, and compressed air foam systems (CAFS). This role involves managing sales within an assigned geographical territory, building strong relationships with OEMs (when applicable), fire departments (FDs), and other key stakeholders. The sales manager will focus on increasing year-over-year sales while ensuring profitability targets are met and aligning sales efforts with overall business objectives. This is a remote position.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop and maintain a strategic sales plan tailored to the assigned territory and customers.
• Develop and maintain relationships with OEM dealers, fire departments (FDs), and key customers to drive long-term sales growth and customer loyalty.
• Manage the sales process and provide technical assistance, ensuring a smooth customer experience from initial inquiry to final purchase and after in service life.
• Promote the sales of new products by collaborating with the Sales and Marketing on targeted campaigns.
• Stay informed on industry events by attending trade shows, special events and training sessions representing Waterous and strengthening brand presence.
• Attend and display Waterous fire pump products at tradeshows/schools and OEM dealer meetings where applicable and upon approval of National Sales Manager.
• Develop and maintain reporting systems to keep management informed of sales activities, market conditions, and customer needs.
• Present detailed reports and insights on sales performance, travel, and business activities to keep management apprised of activities.
• Contribute actively to product development discussions by providing feedback to the Product Manager and National Sales Manager on customer needs, potential new product developments and market demands.
• Participate in regular sales meetings and conference calls.
• Provide weekly updates on territory performance to management.
• Provide monthly travel and business plans updates to management.
• Keep the shared calendar current at all times.
• Maintain accurate and up-to-date customer records in CRM database (Salesforce) with all pertinent and important information such as visit trip reports and current contacts.
• Maintain knowledge and stay abreast of competitive products and industry trends.

EDUCATION/EXPERIENCE/ABILITIES

• Bachelors degree in business with technical aptitude.
• Minimum 9 years of outside sales experience working with dealers and/or end users in the industrial marketplace, preferably in a manufacturing environment.
• Proven experience in territory sales, preferably in the fire service industry or flow products.
• Firefighting experience desirable.
• Exceptional organizational, communication, and presentation skills to effectively engage with customers.
• Proficiency in business software applications, Salesforce preferred.
• Ability to work independently and travel 30 to 40% of the time, including weekends, with domestic required and international travel (Canada) as needed.
• Ability to lift up to lift up to 50 pounds as needed.
• Hands-on ability to demonstrate pump and foam products to customers.