Intern, Service Market Analytics

Overview

Waters Corporation is always looking to hire outstanding future talent for our company. The Global Service team is looking to hire a Service Markets Analytics intern on a hybrid work schedule out of our Milford, MA office. In this role, you'll dive into real-world data to help us understand and quantify how our service plans affect customer performance. This is an excellent opportunity for a detail-oriented student interested in B2B marketing analytics and data-driven storytelling. This internship will last approximately ten weeks and the program will commence in the spring/summer of 2025.

Responsibilities

• Analyze performance metrics between similar-sized accounts with and without service plans • Work with our database to extract and organize relevant customer data • Create comparative analyses to identify patterns and trends • Collaborate with Service Managers in bi-weekly meetings to validate findings and assumptions • Document methodology and findings to support marketing initiatives • Develop proof points that demonstrate the value of the portfolio

Qualifications

• Current undergraduate student pursuing a degree in Business, Marketing, Analytics, or related field• Strong proficiency in Microsoft Excel• Detail-oriented with excellent analytical skills • Ability to organize and manage multiple data sets • Strong written communication skills 

Preferred Qualifications: • Experience with SQL • Familiarity with data visualization tools (Tableau, Power BI) • Previous experience working with large datasets • Interest in B2B marketing and services 

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. 

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