Audio Visual Technician - Waterside District

Norfolk’s premier dining and entertainment district is a central place where you can hang out, dine and relax with your whole family. Waterside District features the best of national, regional and local restaurants and offers live music, festivals and more. Located in the heart of the central business district and adjacent to the City of Norfolk’s world-class waterfront and festival site, Waterside District is a central gathering place for local residents and visitors.

Audio Visual Technician Responsibilities include, but are not limited to:

• Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for events and functions such as concerts, meetings, and presentations. 
• Set up and operate sound equipment.
• Set up and operate spotlights.
• Confer with meeting or concert director to establish cues and directions.
• Create and install custom lighting systems.
• Monitor sound feeds to ensure quality.
• Ensure equipment is installed according to designated layout.
• Test and resolve equipment issues.
• Diagnose and correct media system problems.
• Coordinate audio feeds with television images.
• Mix sound inputs and feeds.
• Fix or send in equipment for repairs as needed, and approved.
• Clean audio and video equipment and store properly.
• Ensure the safe transfer and shipment of equipment.
• Maintain inventory of equipment.
• Report all unsafe conditions or malfunctioning equipment to supervisor.  May educate and train venue staff in the safe and proper use of equipment. 
• Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.
• May also perform other minor maintenance and repairs and/or conduct preventative maintenance duties as needed.
• Promote teamwork and quality service through daily communication and coordination with other departments and venue General Managers.
• Perform job duties with minimal supervision.

Audio Visual Technician Qualifications

• High School diploma or equivalent plus advanced vocational training and two years of experience in audio visual and general building maintenance or construction, or equivalent combination of education and experience.  
• Professional certification and license may be required by State and/or municipality regulations. 
• Must speak fluent English.
• Specialized knowledge and skills or certification within a field or discipline such as sound, televising and lighting equipment mechanics, and general maintenance.
• Communication skills are utilized a significant amount of time when interacting with the other supervisors, service staff and venue guests.
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day and/or to read equipment repair manuals.
• Mathematical skills, including basic math, percentages, quantities, and variances are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Audio Visual Technician position requires the ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 100-200 pounds.
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Frequently bending, stooping, kneeling, climbing and crawling.