What are the responsibilities and job description for the Front Desk position at Watervliet Pharmacy?
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The Front Desk Agent will manage various administrative tasks while ensuring a welcoming atmosphere for all visitors.
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Manage check-in and check-out procedures efficiently.
- Handle guest inquiries, requests, and complaints with a focus on customer satisfaction.
- Perform data entry tasks accurately and maintain up-to-date records.
- Operate office equipment including phone systems and computers.
- Assist with administrative duties such as scheduling appointments and managing office supplies.
- Proofread documents to ensure accuracy and professionalism in communication.
- Support office management tasks as needed, including filing and organizing paperwork.
- Utilize QuickBooks for basic financial transactions when required.
- Provide bilingual support to guests when necessary, enhancing communication for non-English speaking clients.
Requirements
- Previous experience in customer support or as a dental receptionist is preferred.
- Strong administrative skills with proficiency in data entry and office management.
- Excellent communication skills, both verbal and written, with a keen eye for proofreading.
- Familiarity with phone systems and standard office software is essential.
- Bilingual candidates are highly desirable to accommodate diverse clientele.
- Ability to work independently as well as part of a team in a dynamic environment.
- Strong organizational skills with the ability to prioritize tasks effectively.
Join our team as a Front Desk Agent where you can make a difference by providing outstanding service while developing your career in a supportive environment!
Job Types: Full-time, Part-time
Pay: $12.00 - $13.93 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: In person
Salary : $12 - $14