What are the responsibilities and job description for the Front Desk Receptionist position at Penrod Tax Service, Inc?
12-16-24
Front Desk Receptionist
Job Description
We are currently seeking a highly motivated and organized individual to join our team as a Receptionist. As the first point of contact for our clients, the Receptionist plays a crucial role in representing our company and maintaining our reputation for outstanding service.
Primary responsibilities include:
- Greet and welcome clients and visitors in a warm and professional manner
- Answer, screen, and direct incoming phone calls and emails to the appropriate team members
- Schedule and confirm client appointments using our online booking system
- Collect and record client information accurately and ensure all necessary documents are completed correctly
- Resolve any client inquiries or concerns in a timely and courteous manner
- Maintain a neat and organized reception area and conference rooms
- Assist with basic administrative tasks such as filing, data entry, and managing office supplies
- Collaborate with other team members to provide efficient and effective service to our clients
- Keep up-to-date with company services, policies, and processes to provide accurate information to clients
Qualifications:
- High school diploma or equivalent
- Previous experience working as a receptionist or in customer service
- Proficient in Microsoft Office and comfortable with scheduling/new programs
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to multitask and effectively prioritize tasks
- Professional and friendly demeanor with a positive attitude
If you are a friendly and reliable individual with a passion for delivering exceptional customer service, we want to hear from you! Apply now to be a part of our dynamic team and help us continue to provide top-quality tax services to our clients.
Job Type: Full-time
Schedule: Monday – Thursday or Monday – Friday ; Tax Season may require some weekend work around the busiest time.
Pay: TBD based on experience level (starting at $17 hourly)
While this job is seasonal full-time, we have another part time seasonal receptionist job available, also!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Schedule:
- 4 hour shift
- 8 hour shift
- Night shift
Work Location: In person
Salary : $17