What are the responsibilities and job description for the Business Development Rep position at Watsco?
Job DescriptionBusiness Development Representative - HVAC Products | Carrier Enterprise|OrlandoIntroduction : Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Business Development Representative for our [specific location]. Join a team that excels in providing top-notch HVAC / R products, parts, and supplies through licensed HVAC / R dealers and contractors.Company Description : Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We operate primarily in the B2B environment, selling our products through licensed HVAC dealers and contractors. These dealers are independent companies that sell, deliver, and service Carrier, Bryant Payne products to residences and businesses in their respective markets. With over 200 locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, we are well-positioned to meet our customers' HVAC / R needs.Company Website : www.carrierenterprise.comJob Summary : The Business Development Representative will provide customer sales and support for residential and contractor sales of HVAC equipment and HVAC parts, and supplies. This role is an exciting opportunity for a self-driven individual who will be responsible for promoting sales through our website to our Customer / Dealer network. The successful candidate will be responsible for driving profitable sales growth by developing, maintaining, and advancing accounts through regular customer contact. This position is eligible for performance-based bonuses and incentives.Essential Duties and Responsibilities : Customer Relationship Management : Develop customer relationships by providing exceptional customer service with incoming customer calls.Business Opportunities : Seek out new business opportunities by making outbound sales calls to existing customers.Sales Growth : Grow sales and gross margin with assigned accounts / customers.Training and Development : Train and develop assigned customers on company technology tools to enhance commission sales.Consultative Sales : Use sales and account management processes to consult with customers to increase their knowledge of our products and programs.Effective Communication : Communicate effectively both externally and internally.In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.Required Qualifications : Knowledge of HVAC terminology and HVAC product knowledge is a plus but not requiredCustomer Service background (prefer at least 2 years' experience).High level of Customer Service.Charismatic attitude.Desire to succeed / self-motivated.High sense of urgency.Excellent communication skills and interpersonal skills.Ability to follow-up and follow through.Excellent computer skills including MS Office products.Requirements : High school or equivalent (Required); AA / AS degree in Business, Marketing, or related field desired.1 years of inside sales experience or call center sales or customer service experience.CRM experience, preferably Salesforce.com.Customer-oriented approach with the ability to listen and understand customer needs.Benefits : Health InsuranceHealth Savings AccountDental InsuranceVision InsuranceLife InsuranceDisability Insurance (Short-term and Long-term)Employee Assistance Program (EAP)Tuition Reimbursement Professional DevelopmentPaid Vacation Sick timeCompany Paid Holiday's401(k) Plan with Employer MatchEmployee Discount ProgramInvitation to ApplyFull-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com / careers. Learn more about our company and team.Equal Opportunity Statement : Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.About UsCarrier Enterprise (CE) is a subsidiary of the largest independent HVAC / R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000 employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC / R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!Find out more about CE at www.carrierenterprise.com.Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).RequirementsRequirements : High school or equivalent (Required); AA / AS degree in Business, Marketing, or related field desired.1 years of inside sales experience or call center sales or customer service experience.CRM experience, preferably Salesforce.com.Customer-oriented approach with the ability to listen and understand customer needs.
