Demo

Digital Product Manager

Watsco
Deerfield, FL Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/8/2025

Here is what you will be doing as part of the team :

Objective :

Our Digital Product Manager plays a crucial role in the development and success of digital

offerings within our organization. This position is responsible for the end-to-end lifecycle of digital

products, from ideation and development to launch and optimization. This position will be instrumental in

making sure the product meets customer needs, achieves business goals, and stays competitive in the

market.

About Us

Looking for a cool job? Join the HVAC industry leader!

Gemaire Distributors is a fully owned subsidiary of Watsco, Inc. (NYSE : WSO), the largest network of HVAC distribution businesses in the U.S. As one of Watsco's subsidiaries, Gemaire distributes top-quality HVAC / R equipment and supplies from more than 110 locations in 12 states including Florida, Georgia, North Carolina, South Carolina, Mississippi, Texas, Virginia, Alabama, Louisiana, California, Nevada and Arizona. Our customer-focused associates, vast inventory and technology initiatives allow us to provide our customers with best in class service.

As a member of the Gemaire team you will enjoy :

  • Exciting opportunities with a company that is growing
  • Great work hours! Standard business hours are Monday-Friday with occasional Saturdays
  • Competitive pay
  • Paid time off
  • Tuition assistance
  • Medical, dental, and vision insurance
  • Life insurance coverage
  • 401(k) Plan
  • Employee Stock Purchase Plan
  • Short Term / Long Term Disability
  • Health Savings Account with employer contribution
  • Employee Referral Program
  • Employee Purchase Program

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Job Requirements

Duties and Responsibilities

1. Product Strategy and Vision :

  • Define the product vision and strategy in alignment with the company's goals and market
  • needs.

  • Conduct market research to understand customer needs, market trends, and competitive
  • landscape.

  • Develop a product roadmap that outlines the product's development and release
  • schedule.

    2. Stakeholder Management :

  • Collaborate with cross-functional teams including engineering, design, marketing, sales,
  • and customer support.

  • Communicate the product vision and strategy to stakeholders and ensure alignment
  • across the organization.

  • Gather and prioritize requirements from various stakeholders, including customers, to
  • ensure the product meets their needs.

    3. Product Development :

  • Work closely with engineering and design teams to develop and deliver the product.
  • Define product features, create detailed specifications, and manage the product backlog.
  • Ensure that the product is developed on time, within scope, and within budget.
  • 4. User Experience (UX) :

  • Focus on creating a seamless and engaging user experience.
  • Conduct user testing and gather feedback to continuously improve the product.
  • Work with UX / UI designers to ensure the product is intuitive and user-friendly.
  • 5. Go-to-Market Strategy :

  • Develop and execute the go-to-market strategy, including product positioning, pricing, and
  • promotion.

  • Collaborate with marketing and sales teams to create marketing materials and sales tools.
  • Train sales and customer support teams on the product's features and benefits.
  • 6. Performance Monitoring and Optimization :

  • Monitor product performance using key metrics and analytics.
  • Gather and analyze customer feedback to identify areas for improvement.
  • Continuously iterate on the product to enhance its value and address any issues.
  • 7. Compliance and Risk Management :

  • Ensure the product complies with relevant regulations and standards.
  • Identify and mitigate risks associated with the product development and launch.
  • In addition to the above responsibilities, this individual is held accountable for all other duties as

    assigned.

    Required Qualifications :

  • 4 years related experience.
  • Understanding of digital technologies, software development processes, and UX / UI principles.
  • Ability to analyze market data, customer feedback, and performance metrics to make informed
  • decisions.

  • Strong verbal and written communication skills to effectively convey the product vision and
  • strategy to stakeholders.

  • Ability to lead cross-functional teams and drive the product development process.
  • Deep understanding of customer needs and a commitment to delivering value to users.
  • Work Schedule : Hybrid Schedule, working 2 days minimum at the office / branch a week. 10-20% travel required.

    Physical Demands

    Demand Frequency

    Sedentary - Lifting 0-10 pounds Occasional

    Light Lifting - 10-20 pounds Never

    Moderate Lifting - 20 to 50 pounds Never

    Heavy Lifting - 50 to 100 pounds Never

    Pulling / Pushing, Carrying Never

    Reaching or working above shoulder Never

    Walking Occasional

    Standing Occasional

    Sitting Constant

    Stooping Never

    Kneeling Never

    Repeated Bending Never

    Climbing Never

    Desk Work / Computer use / Telephone use Constant

    Operating a motor vehicle Never

    Operating a commercial vehicle Never

    Operating warehouse equipment, forklift, baseloid lift etc Never

    Other - Talk, Drive, visit customers etc. Occasional

    EEO Statement :

    Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of

    age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace

    where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of

    merit, qualifications and competence.

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