Warranty Administrator

Job Summary
We are seeking a detail-oriented and organized Warranty Administrator to join our team. The ideal candidate will be responsible for managing warranty claims, ensuring compliance with company policies, and providing exceptional customer service to clients. This role requires strong analytical skills, attention to detail, and the ability to communicate effectively with various stakeholders.

Responsibilities

• Process warranty claims accurately and efficiently in accordance with company policies and procedures.
• Review and analyze warranty documentation to determine eligibility for claims.
• Communicate with customers regarding the status of their warranty claims and provide updates as necessary.
• Collaborate with internal departments to resolve any discrepancies or issues related to warranty claims.
• Maintain accurate records of all warranty transactions and ensure data integrity in the warranty management system.
• Generate reports on warranty claims trends and present findings to management for review.
• Stay updated on product warranties, policies, and industry standards to ensure compliance and best practices.

Requirements

• High school diploma or equivalent; additional education in business or a related field is a plus.
• Previous experience in warranty administration or a similar role is preferred.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Proficient in using computer software applications, including Microsoft Office Suite and warranty management systems.
• Attention to detail and strong organizational skills are essential for managing multiple tasks effectively.
• Ability to work independently as well as part of a team in a fast-paced environment.

If you are passionate about providing excellent service and have the skills we are looking for, we encourage you to apply for the Warranty Administrator position today!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Attention to detail, great communication skills, and an ability to multitask are required.

Experience:

• Ford Warranty: 1 year (Preferred)

Ability to Commute:

• Watseka, IL 60970 (Required)

Ability to Relocate:

• Watseka, IL 60970: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25