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Warranty Program Administrator

Van Metre Companies
Broadlands, IL Full Time
POSTED ON 3/23/2025
AVAILABLE BEFORE 4/21/2025

Job Overview:

Van Metre Companies is seeking a dedicated and experienced Warranty Manager to join our team.

The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer experiences.

Responsibilities and Expectations:

  • Meet departmental KPIs, including ticket cycle time, customer satisfaction, and budget/purchase orders.
  • Provide timely and effective responses to homeowner communications and escalations.
  • Utilize mobile devices, HubSpot software, and other tools to track and document team activities.

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