Business Manager

Company: Wave Dental Specialists

Location: Dearborn Heights, Michigan

Position: Full-time, Dental Business Administrator

*MUST HAVE AT LEAST 2 YEARS DENTAL OFFICE EXPERIENCE*

About Us: Wave Dental Specialists is a premier all-specialty dental practice located in Dearborn Heights, Michigan, committed to providing exceptional care and a welcoming environment for our patients. We specialize in a wide range of dental services, focusing on providing top-notch care and personalized treatment. We are looking for an experienced and driven Dental Business Administrator to join our dynamic team and help us continue delivering excellent service.

Position Overview: The Dental Business Administrator will play a key role in managing the daily operations of our dental practice. The ideal candidate will have strong administrative skills, experience in dental office management, and a passion for providing an excellent patient experience. You will be responsible for overseeing the front office operations, managing patient relations, and ensuring smooth communication between the clinical and administrative teams.

Key Responsibilities:

• Administrative Support: Oversee front office operations, including patient scheduling, phone management, and handling patient inquiries.
• Billing and Insurance: Manage billing, coding, and insurance claims to ensure timely and accurate reimbursement.
• Staff Coordination: Supervise front desk staff, ensuring excellent customer service and efficient office workflow.
• Patient Relations: Provide a friendly, welcoming environment for patients, addressing concerns, and helping them navigate treatment options and insurance details.
• Financial Management: Monitor practice financials, assist with budgeting, and ensure accurate tracking of accounts receivable and payable.
• Compliance & Regulations: Ensure the office adheres to all state and federal dental regulations and maintains a clean, organized environment.
• Team Collaboration: Work closely with the clinical staff to ensure a smooth patient experience and operational efficiency.

Qualifications:

• Previous experience in dental office administration, with at least 2-3 years of experience in a dental setting.
• Strong knowledge of dental insurance, billing, and coding practices.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and stay organized in a fast-paced environment.
• Proficiency in dental software and office management systems (Open Dental, preferably).
• Strong leadership skills and experience managing a team.
• High school diploma required; associate's or bachelor's degree in business administration or a related field is preferred.
• Knowledge of dental procedures and terminology is a plus.

Benefits:

• Competitive salary and performance-based bonuses
• Paid time off and holidays
• Health insurance and retirement plans
• Continuing education and professional development opportunities
• A positive and supportive work environment

How to Apply: If you are a motivated and organized individual with a passion for providing exceptional service and management in a dental practice, we would love to hear from you!

#reallywavedp

Education:

• High school diploma or equivalent (required)
• Associate's or bachelor’s degree in business administration, healthcare management, or a related field (preferred)

Experience:

• Minimum 2-3 years of experience within a dental, medical, or healthcare office setting.
• Experience managing administrative staff and overseeing business operations.
• Familiarity with accounts payable, accounts receivable, and general bookkeeping processes.
• Proficiency in office software (e.g., Microsoft Excel, Word) and practice management systems.

Certifications:

• Basic knowledge of HIPAA compliance and OSHA standards (training or certification is a plus).

FLSA Status: Hourly, Non-Exempt

Reports to: Operations Manager