What are the responsibilities and job description for the Training Coordinator position at Wayfair?
PIV Training Coordinator
Hourly Pay
- Pay for this position starts at $25 / hrly
- 1st shift : Monday - Friday 7 : 00am - 3 : 30pm
Shift
Benefits to building a HOME for your career with Wayfair :
Medical benefits start Day 1
PTO (Paid Time Off!)
Referral bonus of up to $500 per hire!
PayActiv - Flexible access to YOUR paycheck before payday!
401(k) with company match
Wayfair company discount
Growth opportunities
Who We Are
We are the front-line leaders positioned forward at all the network locations providing direct training & development support to our Supply Chain teams. We bring network-wide resources along with realistic and challenging training initiatives to optimize performance, employee engagement, and professional development for associates and leaders.
We are looking for a detail oriented leader with strong communication and presentation skills, with equipment operating experience to plan and safely deliver Power Industrial Vehicle training for our Train the Trainer program, oversee the logistical execution for training new associates as well as ongoing training for current associates, while championing the Wayfair culture.
This role will be responsible for coordinating the Wayfair standard PIV training program, which meets all vehicle manufacturer and OSHA standards and requirements. Support includes the coordination of facilitators of both classroom and 1-on-1 practical training experiences, as well as timely and thorough record-keeping for all training events and assessments. This candidate must be a collaborative problem solver, safety focused, provide program oversight in a fast-paced, rapidly challenging, and fluid environment. This role will support equipment training across the INSERT SITE NAME campus and be the liaison between Training and Operations.
What You'll Do
You will play an integral role in coordinating our PIV Training Program in partnership with the Field Training Supervisor, Senior Operations and Site Director. You will support the execution of the training process for new and existing FC associates while maintaining the integrity of the program while being in compliance with Wayfair, manufacturer and OSHA policies and regulations.
Serve as a PIV training expert for all machines within your site / campus, acting as a resource for partner teams
Uphold Wayfair’s high standard for safe and effective PIV operation at all times
Support the training and certification of PIV equipment operators of all knowledge and skill levels, including first-time and tenured vehicle operators
Support training and certification for several vehicle manufacturers and vehicle types
Adhere to Wayfair’s standard PIV training program and all of its processes and guidelines
Own coordination and facilitation of the Train the Trainer program
Facilitate engaging and informative general and vehicle-specific classroom and hands-on practical training experiences using provided training materials
Conduct audits and provide retraining for operators as needed to support bi-annual recertification, post-incident training requirements and any additional vehicle equipment training requirements.
Give and receive feedback to trainers based on observations and NPS scores.
Maintain detailed and thorough documentation and record-keeping for all training events
Provide timely communication between Operations and other members of the training team on progress, barriers, and feedback
Partner with Safety to conduct yearly training & recertifications for harness safety and monthly inspections
Partner with Operations to identify and schedule additional equipment training
Provide backup facilitation for bulk department training or other various training sessions
Flex to provide operational support during peak volume periods (up to 10%) and other duties as assigned
What You’ll Need
2 years of equipment experience preferred
Exceptional verbal and written communication skills.
Have strong organizational skills and attention to detail.
Training experience preferred
Be a self-starter and be adaptable to change management
Leadership and motivational skills, and the ability to make decisions with little to no guidance based on policies or best practices
Basic computer skills, including Google Sheets and Google Slides preferred
This position will require a schedule that aligns with our New Hire Orientation Program and being flexible / adaptable is a must.
Some weekend work may be required on a needs basis
Skills
Natural-born communicator - You communicate (both verbal and written) detailed processes in a simple and concise manner making information easy to understand and engaging at all levels
Detail-oriented and organized - you have an eye for detail and remember to cross your “T’s” and dot your “I’s.” While training, you are able to maintain focus and patience with trainees
Adaptable to change, as Wayfair is growing at a rapid pace, as are our ideas. You respond to change in a positive manner
Use good judgment, by making reasonable decisions using the resources and tools available to you
Delivers on KPIs aligned with business goals and is able to clearly define tasks and effectively execute job functions
Voices roadblocks in a timely manner, updating team on progress on a regular basis and ask for help when challenges arise
Builds trusting relationships by assuming good intent while prioritizing impact, being transparent, welcoming new learnings, and embracing differences
Provides feedback to management in an effort to help remove roadblocks for the team and / or improve processes
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form () .
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here () .
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here : ). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.
Salary : $25
