What are the responsibilities and job description for the Warehouse Operations Manager position at Wayfair?
Operations Manager - Night Shift - Perris Campus, CA 3500 Indian Ave and 3300 Indian Ave, Perris, CA
We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team – your professional home awaits you at Wayfair!
Multiple Shifts Available:
Weekend Mid Days / Friday - Monday ( 8am - 7pm)
Monday - Friday Days
Donut Nights / Monday, Tuesday, Thursday, Friday (5pm - 3:30am)
Salary: The salary range for this position is $87,000 - $96,000* however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per individual states’ pay transparency laws.
What You’ll Do
The Warehouse Manager will collaborate with our Supervisor team to solve immediate day-to-day operational issues.
Develop robust, trusting relationships with key stakeholders and senior leadership, and identify opportunity to improve the Warehousing productivity. You’ll command a strong senior presence, and build a team of high performing Supervisors.
Monitor and drive key service level metrics for fulfillment to ensure that we are providing excellent customer experience and delivering on our promise.
Support operational strategy and innovation to drive business goals for revenue, operational performance, and profitability.
Manage, coach, develop team of Operations Supervisors.
Manage multiple priorities in a face-paced environment with effective communication and thorough follow through.
Establish sound process improvement initiatives that drive year over year improvement, as well as streamline and optimize day-to-day operations.
What You’ll Need
Bachelor Degree or equivalent work and/or military experience.
5+ years of operations management experience.
Strong administrative, organizational, managerial and communication skills.
Analytical ability necessary to gather and interpret data, and develop, recommend, implement solutions
Able to work collaboratively across functions and synthesize multiple points of view into a streamlined action plan. Able to effectively drive results in a fast-paced and rapidly growing company.
Senior presence with thoughtful, articulate communication style. Adept at communicating up and down and at pivoting approach depending on the audience’s needs.
Familiarity with Excel and SQL are a plus.
Salary : $100,000 - $109,000
