System Administrator

Wayne Cooperative is currently recruiting for a Systems Administrator to oversee our suite of core IT Systems. This position is responsible for maintenance, connectivity, security, access control and firewalls for our critical systems and reports directly to our Chief Technology Officer.

The Systems Administrator role is responsible for the management and support of company IT infrastructure, systems, and services, ensuring these services are secure, efficient, and dependable in support of a positive user experience. This role will also install new software releases, system upgrades, backups & recovery, provide routine automation and offer technical support for projects as needed.

This role is also accountable for up-time, performance, and security of the computers managed within our network to meet the overall needs of the organization, evaluating and installing patches and resolving issues as they arise.

ESSENTIAL FUNCTIONS

Analyzes system problems and designs solutions

Documents new software and changes to existing software

Updates technological operating systems

Leads Company Helpdesk Function

Stay up to date on emerging threats, best practices, new technologies, new techniques

Test and Verify Backup Integrity & Recovery

Maintains various GRC related responsibilities

Monitor and maintain the following key utilities:

Websites, Connectivity, Telephony

Access Control, Security, Fire System

Wi-Fi/Cameras, Remote Workstations

Antivirus, Firewalls, Switches/Networking

Server Maintenance

Cloud Maintenance

Microsoft Office Updates & Maintenance

Storage Devices, Active Directory & Domain

Colo (Storage, Connectivity, Networking, VPN, Veaam)

SIEM, Local Synology Backups, B2 Synology Backups

Shadow Networks for Backup Recovery

Hardware Inventory

Deprecations, find alternatives

Software Patch Management / Image Maintenance

Perform other duties as may be assigned.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in the Information Technology field, or equivalent technical discipline
• 2 years of contemporary experience within the information technology field
• Demonstration of knowledge of the latest technological trends
• Track record of dealing with complex projects and meeting conflicting demands

KEY COMPETENCIES

• Organized, detail oriented, and ability to work independently.
• Ability to actively communicate and troubleshoot with all staff
• Ability to protect and maintain confidential information.
• Ability to diagnose problems quickly and foresee potential issues.
• Willingness to continue education through formal or informal training opportunities.

PHYSICAL DEMANDS

• Remain in a stationary position for an extended period.
• Operate a computer and other office equipment
• Communicate/exchange information and ideas with others
• Lift and/or move objects up to 50 pounds
• Observe details at close range
• Safely operate a moving vehicle

WORK ENVIRONMENT

At Wayne Cooperative, we’re committed to fostering a small, but dynamic team where every individual has a voice. Our culture is built around a relaxed, family-like atmosphere for our 23 employees. We value innovative ideas and are proud of our low turnover and long tenure, which averages 15 years. People join us and stay for a career.

With a hybrid work model for this role, we offer the flexibility and autonomy that allows you to balance your professional and personal life. In addition to a supportive work environment, we offer a robust benefits package that includes comprehensive health coverage, a generous retirement package, paid time off, and other perks designed to keep you happy and healthy both in and outside of the office.

Wayne Cooperative is based out of Clyde, in the beautiful Finger Lakes region of Upstate New York.

Wayne Cooperative Insurance Company is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on age, creed, race, color, sex, sexual orientation, national origin, marital status, gender identity or expression, domestic violence victim status, disability, pregnancy-related condition, military status, favorably resolved arrest record, conviction record, predisposing genetic characteristics, familiar status, citizenship or immigration status, or any other protected class in accordance with applicable federal, state, and local laws.