Automotive Service Advisor/Writer

WAYNE MAZDA JUST OPENED OUR BRAND NEW STORE! We are looking for dedicated individuals to join our Service Advisor Team! Our Service Department has 29 bays and is State of Art!

Service Advisor responsibilities:

• Greeting customers promptly and courteously; and answering phones.
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers’ requirements
• Additional job duties as assigned.
• Performance Automotive Group is an EOE.
• Drug and Background checks are required.

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Monday to Friday
• Weekends as needed

Experience:

• Reynolds and Reynolds: 1 year (Required)
• Automotive Dealership Service Advisor: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Wayne, NJ 07470: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $100,000