What are the responsibilities and job description for the Front Desk Receptionist - Oral Surgery Practice position at Wayne Oral Surgery?
At Wayne Oral & Maxillofacial Surgery, our patients are at the heart of everything we do. From the moment they walk through our doors, our team is committed to creating a calm, welcoming, and professional environment where patients feel supported and heard. As our Front Desk Receptionist, you’ll be the first point of contact and an essential member of our patient-focused team.
We are looking for a skilled and compassionate receptionist with prior dental or oral surgery experience who thrives in a fast-paced clinical environment and values clear communication, organization, and teamwork.
Job Duties and Responsibilities
- Warmly welcome and check in patients and visitors with professionalism
- Manage incoming phone calls, provide accurate information, and route inquiries as needed
- Schedule and confirm appointments, ensuring a smooth patient flow
- Verify insurance coverage and benefits; collect and accurately post payments
- Prepare treatment estimates and submit prior authorizations
- Maintain accurate patient records and notations in the practice management system
- Collaborate with referring offices and ensure timely, effective communication
- Reconcile daily deposits and generate related reports
- Support patients by answering questions and guiding them through the administrative process
- 1 years of experience in a dental or oral surgery front desk role preferred
- Medical or dental front office experience required
- High school diploma or equivalent
- Outstanding customer service and interpersonal skills
- Ability to multitask in a detail-oriented, high-volume environment
- Proficiency in Microsoft Office and dental/medical electronic records systems
- Professional appearance, positive attitude, and strong communication skills
Why Join Us?
- Competitive compensation
- Supportive and collaborative work culture
- Commitment to your professional growth
- Patients who truly appreciate the care we provide
Benefits Offered
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short- and Long-Term Disability
- Paid Time Off (PTO)
- 401(k) with Company Match
If you’re ready to bring your talents to a team where your contributions matter and your work makes a difference every day, we would love to meet you.