Engagement Coordinator - Housing & Residential Life

Wayne State University is searching for an experiencedEngagement Coordinator - Housing & Residential Lifeat its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Job Purpose

Essential functions (job duties):

All staff roles within Housing & Residential Life have an intentional and important purpose of supporting and achieving the mission of the department and Wayne State University through innovation and sustained collaboration.

Mission:Housing & Residential Life fosters student success by developing a sense of belonging through inclusive practices and intentional engagement. We commit to providing a safe and well-cared-for living-learning environment where community can thrive.

The Engagement Coordinatorprovides strategic engagement support to Wayne State University residential communities. Using student development/engagement theory and institutional data, the Engagement Coordinator will provide leadership in facilitating the Wayne State University residential curriculum and developing a range of proactive and responsive programs that foster a safe and supportive residential environment that fosters belongingness for all residents. This position will also support recruitment and training efforts for student and professional staff, as well as the administration of residential accountability processes, emergency response, and community education initiatives. This position reports to the Associate Director, Housing & Residential Life.

Essential Functions

(Essential functions are the primary duties/major job responsibilities that an employee must be able to perform, with or without reasonable accommodation. The essential functions are listed in order of importance.)

• Residential Student Engagement: Works collaboratively with campus partners to create strategic engagement opportunities and support ongoing programming within residential communities. Responsibilities include tracking engagement data, developing and implementing large-scale events, and fostering campus partnerships that prioritize student success, resource availability, and community living. Using frequent and engaging activities, promotes student involvement in building a positive residential culture through various campaigns, workshops, and collaborative initiatives. Designs and leads training and development programs focused on enhancing student engagement and success. Provides leadership for student employees and offering responsive support for issues impacting students.30% of the time.
• Residential Peer Mentor Supervision: Recruit, train, and develop a team of 10-12 Residential Peer Mentors, spanning both traditional campus living environments as well as RLCs and SILCs. Monitor work activities and provide on-going feedback.20% of the time.
• Residential Learning & Shared Interest Communities: Oversee all activities of Residential Learning Activities and Shared Interest Communities. Utilizing the residential curriculum and the partnership agreement between OHRL and campus partners, the manage 3 to 5-floor communities and supervise Residential Peer Mentors.15% of the time.
• Administration: Assist with the administrative management of GetInvolved or other engagement platform(s). Oversee general budgeting practices for engagement activities. Assist with OHRL departmental processes including but not limited to move-in, move-out, room change, staff selection, and resident recruitment and retention efforts. Respond to concerns of students, parents and colleagues.15% of the time.
• Crisis Response, Safety, & Security: Maintain a safe and secure residential facility. Oversee all necessary reports and records. Refer any unsatisfactory maintenance or health conditions as appropriate. Participate in on-call crisis response rotation.10% of the time.
• Perform other related duties as assigned.10% of the time.
  
  

WORK CONTEXT

This list characterizes the position scope.

• Job Reports to: Associate Director
• Leadership Accountability:Implements operating plans
• Supervisory Accountability:Supervises associates below supervisory level[AJ1] [nd2]
• Organizational Accountability:Manages work group within a sub-unit of a department
• Financial Accountability:Monitors expenditures
• Customer Accountability:Interfaces with customers outside the S/C/D
• Freedom to Act:Subject to general input from supervisor
  
  

An apartment is provided.

Relocation, if currently living outside of a 50-mile radius, of $1000 to be returned to the university if the employee vacates the role before completing 1 year of service.

Qualifications

• Education Master's degree
• Master's degree from an accredited college or university in student development, student personnel, and/or a related field and/or an equivalent combination of education and experience.
• Experience Experienced (minimum 2 years of job-related experience)
• Minimum 2 years' experience with event planning and/or student activities in a college/university residential program. Experience demonstrating strong organizational, communication, teambuilding, and problem-solving skills are required.
  
  

Knowledge, Skills And Abilities

• Student Development:Knowledge and formal education in development and/or educational learning theory with the demonstrated ability to apply to initiatives, projects, and daily work.
• Organizational Leadership:Ability and willingness to make independent decisions, exhibiting sound and accurate judgment. Demonstrated ability to motivate professional staff and students. Ability to foster professional trust in the work environment.
• Supervisory Skills:Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train, develop, assess and offer feedback to staff members. Ability to foster teamwork among staff members.
• Project Management Skills:Ability to prepare and present special projects with little supervision/oversight. Ability to meet deadlines and to take large complex projects and divide them into smaller achievable tasks organized into a plan. Strong, detail-oriented project management skills. Must be a self-starter.
• Communication Skills:Effective interpersonal and customer service skills. Ability to assess when and how to communicate information. Ability to communicate clearly, concisely, and professionally both orally and in writing. Ability to present information clearly and professionally one-on-one and in groups; ability to serve as a public face for the department within the University and to external audiences.
• Analytical Skills:Ability to make valid and reliable evaluation of information. Demonstrated attention to detail.
  
  

Learning Agility: Independent and innovative self-starter who can display an ability to learn rapidly and adapt quickly to changing situations.

• Learning Agility:Independent and innovative self-starter who can display an ability to learn rapidly and adapt quickly to changing situations.
  
  

School/College/Division

H43 - Business Operations

Primary department

H4330 - Housing (H4330)

Employment type

• Regular Employee
• Job type: Full Time
• Job category: Staff/Administrative
  
  

Funding/salary Information

• Compensation type: Annual Salary
• Hourly rate:
• Salary minimum: $49,000
• Salary hire maximum: $50,000
  
  

Working conditions

• Normal office environment. - Work conditions are typical for an office environment, which may include sitting at a desk, working at a computer, and getting to and from meetings and residential buildings. - This position lives on campus and is provided an apartment and meal plan.
  
  

Job openings

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number:
  
  

Background check requirements

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

Equal employment opportunity statement

Wayne State University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, religion, age, sexual orientation, familial status, marital status, height, weight, disability, veteran status, or any other characteristic protected by applicable law. The university welcomes applications from persons with disabilities and veterans. Wayne State is an equal opportunity employer.