What are the responsibilities and job description for the Load Documentation Specialist - Clear Lake, IA position at Wayne Transports,Inc?
DESCRIPTION
This full-time role is responsible for screening, preparing, approving and submitting electronic load documents for billing at the Clear Lake Terminal. This role also includes various office, administrative and communication responsibilities.
RESPONSIBILITIES
- Analyze order and delivery documents for accuracy and completeness
- Identify and investigate discrepancies
- Consult with Dispatch and Delivery Drivers for clarifications
- Locate and obtain missing documents
- Generate status reports to identify unprocessed orders.
- Assist Billing Department with background research and Customer support
- Assist with other data management functions within the Clear Lake Terminal
- Project work and special assignments as needed
- Answer phones and greet Guests in small office environment
- Other tasks as needed
REQUIRED SKILLS / EXPERIENCE
- Detail oriented, strong analytical skills, effective problem solver
- Self-starter, highly motivated, organized and methodical
- Proficient in Microsoft Excel/Microsoft Office Suite
- Professional, dependable and timely
- Excellent interpersonal skills
- Exceptional verbal and written communication skills
- Good multi-tasking skills
DESIRED QUALIFICATIONS
- At least two (2) years related experience
- Transportation Industry experience
PHYSICAL DEMANDS
- Sitting for long periods of time
- Use of computer and computer screen for long periods of time
- Lifting up to 15 pounds periodically
- Bending over and reaching over head occasionally
BENEFITS:
- Paid weekly
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) match
Vacation Pay
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