What are the responsibilities and job description for the Charter Customer Service Liaison position at Waypoints Yacht Charters?
Company Description
Waypoints Yacht Charters offers personally crafted and luxury boutique charter experiences in the Caribbean and United States. Yachts available for charter at each Waypoints location are new-model, privately-owned sailing catamarans, sailing monohulls, power catamarans, and powerboats from leading manufacturers offering the best range of yachts for private owners and charters.
Role Description
This is a full-time on-site role for a Charter Customer Service Liaison at Waypoints Yacht Charters in Annapolis, MD. The Customer Service Liaison will be responsible for handling customer inquiries, ensuring customer satisfaction, maintaining communication with clients, and utilizing analytical skills to address customer needs effectively both at home base and abroad.
Qualifications
- Customer Liaison and Customer Satisfaction skills
- Excellent Communication skills
- Strong Analytical Skills
- Customer Service experience
- Ability to work well in a team and independently
- Attention to detail and problem-solving abilities
- Experience in the hospitality or yacht charter industry is a plus
