What are the responsibilities and job description for the Solution Adoption Enrollment Specialist, Strategic Accounts position at Waystar?
What you'll be doing:
- Acquire in-depth knowledge and understanding of the entire enrollment process
- Facilitate the enrollment process for our complex/strategic accounts during the Implementation process
- Understand customer needs and be able to proactively identify potential enrollment issues based on this information
- Track and follow-up with clients, payers and intermediaries to ensure timely completion of all enrollments
- Facilitate resolution of payer approvals and denials
- Prioritize multiple tasks and projects under aggressive time constraints
- Perform other duties and /or projects as assigned by management within the area of responsibility and control
What we're looking for:
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Waystar provides cloud-based technology that simplifies and unifies healthcare payments. Together, our technology, data and client support streamline workflows and improve financials for our clients, so that they can focus on their patients. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic and fun.
Waystar products have won Best in KLAS® or Category Leader every year since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.