What are the responsibilities and job description for the Office Administrative Assistant position at We Care Heating & Air?
Overview
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At WeCare Heating, Plumbing & Electric, we’re a fast-growing home service company committed to delivering exceptional service and customer care to the communities of Fort Walton Beach and Pensacola. As we continue to expand, we're looking for a reliable and detail-oriented Office Administrator to help support daily operations and ensure our administrative functions run smoothly.
DAY IN THE LIFE:
The Office Administrator will play a critical role in supporting the administrative needs of our offices in Fort Walton Beach and Pensacola. This individual will assist with scheduling, customer service, data entry, and general office management, helping our team stay organized and efficient as we grow.
Key Responsibilities:
Manage daily administrative tasks and office operations for both locations
Assist with scheduling service appointments and coordinating technician dispatch
Provide excellent customer service via phone, email, and in-person
Maintain organized records of customer accounts, invoices, and service history
Process work orders, billing, and payments
Support internal team with documentation, reports, and communication
Ensure a clean, well-organized, and professional office environment
Collaborate with field teams to ensure timely and accurate service delivery
WHAT WE OFFER YOU:
- Robust benefits package – health, dental, vision insurance, 401k match, and more
- Earnings of $20-$22 AND paid weekly
- Paid Training, Paid Holidays, and PTO
- On-going training & development, & growth opportunities
WHAT YOU NEED:
- Proven customer support experience or experience as a client service representative
- Have the determination to succeed and grow with the company
- Familiarity with CRM systems and practices preferred
- Have a clean driving record
- Be able to pass a drug test and background check
Salary : $20 - $22
