What are the responsibilities and job description for the Dispatcher Customer Service position at We Care Plumbing, Heating & Air?
We are growing again and are looking for a customer-centric, organized, detailed oriented, and energized bilingual (Spanish) Customer Care Representative to join our fantastic team!
At We Care, we believe that our employees take great care of our customers because we take great care of our employees. That is why we are looking for the best of the best to join our team! A Customer Care Representative at We Care is responsible for fielding incoming calls and inquiries and converting them into booked appointments with our technicians and staff. Successful candidates are empathetic to customers' needs and take pride in building solid relationships with internal and external customers. "We Care to go the extra mile" is our culture, and our priority is to be attentive to every customer, ensuring they are completely satisfied with their care and comfort needs. We are a high-energy team that is growing fast. We set goals, reward team members for hard work, and push each other to be the best we can be.
Apply for more details!
We Offer:
- Medical, Dental, and Vision plans for you and your family to choose from with company contribution that increases with tenure.
- 401(k) retirement with company match
- Company events & parties for individuals & families
- Continuous Training for your Professional Development
- Holiday pay, vacation pay, & paid time off
- Growth & Advancement Opportunities
- On-going Training & Development
- Management Support
Job Requirements:
- Pre-employment background check
- Pre-employment drug screen
- Service Titian experience is a PLUS
- 2 yrs experience in a call center environment
We look forward to hearing from you!
