What are the responsibilities and job description for the Specialist II position at We Energies (WE)?
We Energies, a subsidiary of WEC Energy Group, is seeking a Specialist II in our Pewaukee, Wisconsin location. This is a job family posting (Specialist I, Specialist II, Specialist III, Principal Specialist) where experience will be the determining factor.
About Us
WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.
As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.
If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.
Job Summary
The responsibilities of the Work Management Specialist I/II/III and Principal are to support Customer Service and Operations (CSO) by performing business analysis to support the business decision-making needs of CSO. The WM Specialist assists in formulating and defining system scope and objectives with an understanding of business systems and processes. Also responsible for the implementation and configuration of enhancements to new and existing systems. The WM Specialist defines specifications, conducts testing and assists in developing recommendations to solve problems related to business system operations. This position has a role during storm restoration events.
Job Responsibilities
- Create process documentation & training material as well as provide user training as needed.
- Execute Work Management systems testing and training as required.
- Become proficient in Work Management systems administrative configuration.
- Following established procedures, ensures systems are operating as designed, evaluates requests for changes to systems, provides routine system maintenance, documents system processes and procedures, improvements and makes daily decisions involving direct application of technical knowledge to system/issues.
- Maintains relationships with business clients and IT areas. May assist in managing relationships with outside vendors.
- Analyze performance management metrics to identify improvement opportunities, provide project management skills to planned activities.
- Perform trouble shooting for user identified issues in Work Management systems.
- Provide subject matter expertise in support of large projects and internal audit inquires.
- Provide process, performance, and systems design consulting support towards roll-out of system enhancements for Customer Field Operations, System Operations, Electric and Gas Operations and Customer Service use.
- Provide expertise in the outage restoration process in support of the service centers and the SOC by staffing the outage management system help-line during storm events.
- Participate in staffing the Work Management help desk during business hours to support customer needs.
Minimum Qualifications
- Bachelor’s degree required; in lieu of degree, 5 years’ experience in the use of electric and gas distribution work management systems.
- Possess excellent interpersonal, organizational and communication skills.
- Ability to provide effective formal management presentations of strategic and operational business issues.
- Strong analytical and computer skills with the ability to identify creative solutions to complex and abstract issues.
Preferred Qualifications
- Candidates with project management, operations analysis, operations experience, or process improvement experience are preferred.
End Date: 05/08/2025
Pay Range Minimum: $66,898.00
Pay Range Maximum: $152,615.06
The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.
WEC Energy Group benefits
We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Legal authorization to work in the United States is required. We will not sponsor for Employment visas, now or in the future, for this job opening.
WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.
EEO/AA policies and statements
Salary : $66,898 - $152,615
