What are the responsibilities and job description for the Executive Director position at Weatherly Inn?
Weatherly Inn -
Base Salary Lucrative Bonus Incentives!
Essential Functions and Responsibilities :
- Responsible for preparing, controlling, and meeting budget, ultimately NOI performance.
- Engaging sales team daily, and work with the entire community to drive towards 100% occupancy.
- As the sales leader for the community, ensure all sales and marketing goals are on track and conduct weekly sales meetings with DCR and DRS.
- Responsible for achieving revenue and census goals through direct implementation of the marketing plan.
- Supervises all departments to ensure that all established policies and procedures are followed.
- Facilitate positive verbal communication with key family members every 60 days. Additionally, communicate proactively on community happenings 2-4 times a month or as needed.
- Responds to all family inquiries within 48 hours.
- Hosts and leads in-services to keep current with regulatory requirements and improving customer service within the community.
- Champion the hiring for the community by interviewing and hiring for department managers, meeting new hires and leading interview and hiring trainings for the community. Ensuring that the team is focused on pro-active hiring and sticking to training requirements.
- Know your residents and engage with them through activities, walking the hallways and engaging 1 : 1.
- Leading by example when it comes to hospitality. Delivering excellent customer service to residents, families, visitors and vendors.
- Know your team members and build professional but friendly relationships with teams and abide by an open-door policy.
- Conduct 1 : 1 meeting with managers on a weekly basis.
- Satisfies and monitors education needs of department managers and continuing educations of team members.
- Ensures that an attractive home environment always exists; that fosters engagement, socialization and purposeful living. Supporting seasonal presentation, décor, planting, etc.
Additional Functions :
Qualifications :
Physical Demands and Requirements :
Our foundational belief is to Make Every Day Count for our resident and we’re find that statement is just as important to our Team Members’ lives as well.