What are the responsibilities and job description for the Channel Manager, Partner Programs position at Weave?
Weave Communications is a leader in customer experience solutions, helping businesses streamline communication, automate tasks, and improve customer engagement. We empower small and medium-sized businesses with a platform that enhances efficiency and customer interactions.
Weave Communications is seeking a Channel Manager to drive and expand our partner ecosystem. In this role, you will develop, manage, and grow relationships with strategic channel partners, helping them maximize revenue opportunities while ensuring alignment with Weave’s business objectives.
What You Will Own
- Develop and execute a channel sales strategy to recruit, enable, and grow strategic partnerships.
- Identify, onboard, and nurture relationships with managed service providers (MSPs), technology consultants, TSDs and other key partners.
- Drive partner engagement and sales growth through training, enablement programs, and joint go-to-market initiatives.
- Act as the primary point of contact for channel partners, ensuring they receive necessary support and resources.
- Collaborate with internal teams, including sales, marketing, and customer success, to optimize partner programs and drive revenue.
- Track and analyze partner performance metrics to measure success and identify areas for improvement.
- Negotiate contracts, incentives, and partner agreements to ensure mutual benefits.
- Stay up to date on industry trends and the competitive landscape to position Weave effectively within the market.
What You Will Need to Accomplish the Job
- 3 years of experience in channel management, partner sales, or business development, preferably in SaaS or technology.
- Strong track record of building and growing channel partnerships that drive revenue.
- Excellent communication and relationship-building skills.
- Ability to develop and implement go-to-market strategies for channel partners.
- Comfortable working in a fast-paced, results-driven environment.
- Proficiency with CRM tools (e.g., Salesforce) and partner management platforms.
What Will Make Us Love You
- Experience working with SMB-focused partners
- Strong analytical skills and experience with partner performance metrics.
- Experience managing a high volume of channel partners while maintaining strong relationships and strategic focus.
- Proven ability to scale partner engagement through automation, events, or structured enablement programs.
- Background in working with Managed Service Providers (MSPs) and understanding their business model and priorities.
- Strong time management and prioritization skills—comfortable balancing multiple partners and initiatives simultaneously.
