What are the responsibilities and job description for the Partnership/Catering Coordinator position at WeBox?
About Our Company
WeBox is the leading intelligent marketplace dedicated to delivering personalized group orders. Our company is driven by three core principles: customer obsession over competitor focus, a commitment to operational excellence, and a passion for growth.
Our Mission and Vision
Our mission is to provide personalized group orders that bring happiness to every client. We envision a future where our innovative solutions make group ordering easy and enjoyable for everyone. By 2032, we aim to achieve $1 billion in revenue by leveraging technology to become a leading provider of intelligent and sustainable solutions for group orders.
Job Summary
Partnership/Catering Coordinators are crucial to our meetings and events teams by supporting the end-to-end catering needs for small to large-scale events. They work with our catering vendors to manage and assist with menu planning, type in, ordering, and execution to ensure a seamless catering experience.
Responsibilities
- Consulting and driving the catering process on behalf of the customer (or event planner), providing expertise, support, and guidance in such areas as menu/vendor selection (based on parameters of request/budget), ordering and vendor management, logistical planning and set-up, and day-of delivery
- Support partners' success through the WeBox e-commerce food delivery platform
- Negotiate competitive margins, pricing, and portions for both new and existing restaurant partners
- Supporting day-of execution, including coordination with team/vendors to ensure accuracy/delivery of order, addressing last-minute issues or needs
- Managing and fostering relationships with the team, vendors, customers, and other key stakeholders through effective communications, collaboration, and engagement to deliver a “best in class” catering experience
- Ensuring an excellent working knowledge of department services, catering services, menu planning (including current food trends, food allergies, and dietary practices), vendor capabilities, meeting space, and building and WeBox Catering protocols, policies, and procedures
- Performing post-event duties such as expense processing, invoice management, providing feedback to vendors to improve processes, and other details as needed
- Willingness to be cross-trained in other office support service areas for backup support and assume additional responsibilities/projects when necessary and as appropriate
Qualifications
- 2 years experience with menu development, partnership relations, or customer service within the food&catering industry.
- Experience with vendor relationship management and negotiation.
- You have a proven successful track record with attention to detail but know when to take a step back and take in the big picture.
- Excellent communication and interpersonal skills to collaborate with cross-functional teams.
- A passion for innovation and a drive to optimize user experiences.
- You are adaptable - as as fast-growing company, we are fast-paced, evolve processes rapidly and result driven.
Equal Opportunity Employer
WeBox is an equal-opportunity employer. All aspects of employment, including hiring, promotion, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Note: This job description is intended to provide a general overview of the position and does not encompass all responsibilities, tasks, or skills required. Additional duties may be assigned as needed to meet the company's needs.
If you are interested in this position and meet the requirements, please submit your application.
