What are the responsibilities and job description for the Customer Service Representative position at Webster Bank?
We are a leading commercial bank founded in 1935, dedicated to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals.
Our Culture
We strive to create a positive and inclusive work environment where everyone feels valued and respected.
Job Overview
- This role is responsible for providing exceptional customer service and assisting the team in achieving sales, service, and operation goals.
Responsibilities:
- Evaluates client needs and develops strategies to meet those needs.
- Works closely with the team to achieve business objectives.
- Provides training and guidance to new employees.
- Stays up-to-date with industry trends and developments.
- Contributes to the development of new business initiatives.
