What are the responsibilities and job description for the Front Desk Representative position at Webster Dental Management?
Responsibilities
- Greet patients and guests upon arrival and provide a warm welcome
- Perform check-in/check-out procedures, including verifying insurance information and obtaining necessary consents/referrals/authorizations
- Schedule appointments and manage cancellations, changes or delays to appointment status
- Verify insurance coverage and collect payments, making financial arrangements as needed
- Maintain a clean and comfortable waiting area and an organized work space
