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Mortgage Servicing Clerk

WEBSTER FIRST FEDERAL CREDIT UNION
Worcester, MA Other
POSTED ON 4/17/2024 CLOSED ON 5/12/2024

What are the responsibilities and job description for the Mortgage Servicing Clerk position at WEBSTER FIRST FEDERAL CREDIT UNION?

Job Details

Job Location:    Operations Center - Worcester, MA
Position Type:    Full Time
Salary Range:    Undisclosed
Job Shift:    Day
Job Category:    Banking

Description

WFFCU is currently seeking a Mortgage Servicing Clerk located at our Operations Center. If interested, please go to our website at www.websterfirst.com and fill out an application. We are an EOE/M/F/Vet/Disabled employer.

Essential Duties and Responsibilities:

  • Review documentation for all closed Mortgage and Home Equity loans for accuracy and completeness.
  • File any outstanding documents.
  • Prepare payoff quotes on Mortgage and Home Equity loans for both internal and external Attorneys and Institutions.
  • Process payoffs, prepare discharges and mail required paperwork.
  • Program Mortgage and Home Equity loans into the Credit Union systems.
  • Communicate and Coordinate with Attorneys or Officers concerning any relating matters.
  • Reconciling various escrow accounts.
  • Coordinate with various vendors on day-to-day functions and any issues that may arise.
  • Handling construction loan functions such as inspections, disbursements and any required holdbacks.
  • Secondary Market Remittance.
  • Monitoring and maintaining periodic rate changes.
  • Servicing Home Equity Lines of Credit.
  • Coordinating between the Credit Union and members in regard to inquires.
  • Promote overall BSA Compliance by adhering to all BSA and OFAC Regulations specific to job function and by assisting BSA Department as necessary with any departmental function specific items.
  • Will actively promote the security and privacy of member and employee information through adherence to both information security and physical security policies, procedures, and governing regulations. Training will be completed at least annually for Information Security topics, BSA, and GLBA; annual BSA training will be position specific. Annual training will also include courses on any of the following regulations as they relate to the position described herein: SAFE ACT, Regulations B, C, D, E CC, DD, and Z as well as any training deemed necessary to promote adherence to applicable regulatory requirements.
  • Perform other related tasks as required.

Education/Training Experience:

High School Diploma or GED required. Prior Credit Union/Banking experience preferred.

Qualifications/Requirements:

  • Excellent oral and written communication skills.
  • Ability to multitask.
  • Team player with a positive attitude towards learning new products and services as they come.
  • Computer proficient with fluency in Microsoft Word and Microsoft Excel.

Education/Training Experience

  • Knowledge of PCs and Microsoft Office.
  • Knowledge of Equal Credit Opportunities Act, Real Estate Settlement Procedures Act.
  • Regulation Z, Truth In Lending, and other State and Federal laws that may be applicable.
  • Detail oriented.
  • Good organizational skills.
  • Ability to work independently while contributing to a team effort.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand. The employee is occasionally required to sit and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Qualifications


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