What are the responsibilities and job description for the Project Coordinator position at WebTPA Employer Services, LLC?
Get To Know Us!
WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30 years of experience building unique benefit solutions and managing customized health plans.
What is your impact?
As a Project Coordinator you will be responsible for facilitating and tracking the tactical plan for the implementation of WebTPA products and services. This includes tracking and updating of timelines and documentation regarding the implementation process on behalf of our new clients or vendors.
What is your impact?
- Work closely with other areas including product development, IT systems, claims, finance, and sales to coordinate internal processes in order to meet client objectives.
- Prepare presentations for prospective and existing clients.
- Coordinate the timelines and hand-offs to external vendors involved in the implementation.
- Facilitate and coordinate the work of multiple project teams engaged in the establishment and implementation of new projects to support Project Management.
- Provide timely project status updates as requested.
- Maintain and update project management tool database.
- Evaluate client needs and assist in leading cross functional teams to design, plan, configure, and implement products and services on a timely basis.
- Develop and maintain strong working relationships with Operations by ensuring that transitions to Operations are smooth and successful.
- Respond to client inquiries within 24 hours, acknowledging and building expectations for resolution; deliver on commitments.
Qualifications:
- 3-5 years' experience in the health insurance industry
- Experience working directly with clients and distribution networks in the healthcare industry
- Demonstrated proficiency in all MS Office applications
- Superior client service attitude coupled with excessive energy and enthusiasm.
- Strong desire to succeed in conjunction with a highly developed work ethic.
- Extremely driven with the ability to self-manage.
- High attention to details.
- Ability to work independently/autonomously and proactively as well as collaboratively as a member of a team.
- Ability to segment and prioritize workload based on time sensitivities and critical success factors.
- Well developed project management skills.
- Bachelor's degree in Business or Communications preferred
- Knowledge of Project Management Methodology
- PMP Certification preferred
What We Can Offer YOU!
To support your wellbeing, comprehensive benefits are offered. As a WebTPA employee, you will have access to:
- Medical, dental, vision, life and global travel health insurance
- Income protection benefits: life insurance, Short- and long-term disability programs
- Leave programs to support personal circumstances
- Retirement Savings Plan includes employer contribution and employer match
- Paid time off, volunteer time off, and 11 holidays
- Additional voluntary benefits available and a comprehensive wellness program
Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for interns and part-time employees may differ.
General Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
Physical/Environmental Activities
Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally
We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.
We are an Equal Opportunity Employer/Protected Veteran/Disabled.
