Receptionist

Job Title: Receptionist (Full-Time)
Facility: Bedrock Rehabilitation and Nursing Center at Wedgewood
Location: Lakeland, FL
Shift: Full-Time (7:30 AM – 3:30 PM)
Pay Rate: $16 per hour

Job Description:

Bedrock Rehabilitation and Nursing Center at Wedgewood is seeking a professional and customer-service-oriented Receptionist to join our team. As the first point of contact for visitors and callers, you will be responsible for maintaining a welcoming and efficient front desk environment while providing administrative support to the facility.

Responsibilities:Reception & Communication:

• Answer telephones, determine the nature of calls, and direct callers to the appropriate individual or department.
• Greet visitors and direct them to the appropriate office or resident room.
• Provide directions/information to visitors, guests, residents, sales representatives, etc.
• Issue and collect identification badges as visitors sign in/out.
• Assist with inter-facility communication.
• Operate the telephone system, handle transfers, voicemail administration, and set up and operate the paging system when required.

Administrative & Clerical Support:

• Assist department directors in administrative matters (e.g., typing reports, correspondence, etc.).
• Assist with administrative duties such as typing, filing, posting accounts, and data entry.
• Assist the payroll clerk with administrative functions when necessary.
• Maintain a current file/listing of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.
• Manage and track key dates for contracts, renewals, and deadlines for a variety of administrative documents.
• Operate copier, office machines, etc., as directed.
• Order supplies as directed in accordance with the facility purchase order system and expenditure tracking.
• Receive, sort, and distribute mail as directed.

Qualifications:

• High school diploma or equivalent.
• General clerical, telephone, and computer experience.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to use common office equipment efficiently.
• Strong organizational and multitasking skills.
• Experience in a healthcare or long-term care setting is a plus.

Benefits:

• Generous PTO (Paid Time Off)
• Medical and Dental benefits
• Company perks and employee recognition programs
• Team-like atmosphere
• 1 personal floating holiday

Why Join Us?

• Competitive pay rate of $16 per hour
• Full-time, stable schedule
• Supportive and professional workplace
• Opportunity to work in a rewarding healthcare setting

How to Apply:

If you are a detail-oriented and customer-focused individual with strong administrative skills, we encourage you to apply today!

Keywords: “Receptionist” AND “Full-Time” AND “clerical” AND “front desk” AND “administrative support” AND “customer service” AND “telephone skills” AND “computer skills” AND “MS Office” AND “Outlook” AND “security cameras” AND “Lakeland, FL” AND “healthcare” AND “medical benefits” AND “dental benefits” AND “PTO” AND “paid time off” AND “company perks” AND “employee recognition” AND “team environment” AND “floating holiday” AND “professional workplace” AND “background checks” AND “data entry” AND “mail distribution” AND “ordering supplies” AND “inter-facility communication” AND “filing” AND “payroll support” AND “contract management” AND “paging system”