What are the responsibilities and job description for the Credit Collection Analyst position at WEG Electric Corp?
About the role:
WEG Electric Corp. has a great opportunity for a Credit/Collections Analyst to join our team in Duluth, GA. This role is responsible for the management and collection of outstanding customer accounts through telephone and/or written correspondence while maintaining a high level of customer service.
Primary Responsibilities:
- Reviews A/R aging report to determine status of collections and follows up on assigned past due accounts.
- Contacts customers with delinquent accounts and independently initiates adaptable collection efforts and arrangements to fit specific circumstances in order to reach goals.
- Researches, analyzes, documents, and forward customer disputed items to the appropriate department, maintains follow-up until final resolution is achieved.
- Prepares status report of customer accounts with past due balances.
- Documents offsets and write-offs to be processed.
- Documents and processes customer refund request of credit balances.
- Recommends delinquent accounts to be placed with outside collection agency for collection.
- Serves as back up for daily billing functions.
- Assists with special projects as necessary.
- Responsible for training new employees in the collection department.
- Other duties and tasks as assigned.
Education:
- Associates degree (2 years) business degree or equivalent experience in Finance or a related field.
Knowledge / training:
- Basic proficiency with Microsoft Excel and Word, as well as Outlook.
- Basic working knowledge of SAP or equivalent ERP system strong knowledge of commercial collections process.
- Strong knowledge of commercial collections process.
- Good understanding of basic collection techniques.
- Ability to enter data accurately and proficiently.
Experience:
- 3 years of related experience.
About WEG Electric Corp.
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: www.weg.net
We offer a pleasant work environment, competitive compensation and full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
