Administrative Assistant/Expediter

Job Overview
In conjunction with the Home Decor Sales Designers and other department personnel, the individual in the Administrative Assistant/Expediter role for the Home Decor department will assist with the costing and auditing of purchase orders in addition to completing customer intake forms and distributing them to designers to schedule appointments. The individual in this position will assist with flooring sales and small walk-in sales for home décor products if a designer is unavailable

Duties

• Provide monthly schedule outlining showroom coverage for the month to the Assistant Director of LBM Operations
• Handle phone calls from shipping companies and provide weekly updates to receiving for incoming home décor products
• Answer departmental calls not requesting a specific designer
• Track, via MS Excel, all incoming products and products being purchased. Notify designers when all material or back ordered materials have arrived in our warehouse
• Update POS generated orders from the cost/sell logs given for each order placed by a designer or sales assistant
• Assist in resolving departmental customer issues as requested
• Greet customers when entering the showroom area
• Provide accurate information (ex: product features, pricing, and after-sales services)
• Answer customers’ questions about specific flooring products/services
• Conduct price and feature comparisons to facilitate purchasing of flooring
• Inform customers about discounts and special offers
• Stay up-to-date with new flooring products/services
• Other duties as assigned by management

Required Skills:

• Excellent interpersonal and customer service skills
• Strong organizational and time management skills
• Computer literate and proficiency with MS Office products
• Detail-orientation
• Strong problem-solving skills
• Ability to work well under pressure

Education and Experience:

• High School diploma or GED required
• Previous Administrative Assistant/Expediter experience, preferred

Physical Requirements:

• Prolonged sitting
• Occasional lifting up to 40 pounds

Benefits:

• Medical Insurance
• Dental Insurance
• Vision insurance
• Employee Assistance Program (EAP)
• 401k with a company match
• Paid time-off
• Employee discounts

Benefit Conditions:

• Some benefits may have a waiting period or hours requirement
• Only full-time employees eligible for health insurances and paid time off

Schedule: 40 hours per week, Monday through Friday with rotational weekend hours; occasional assistance needed on a Sunday

Pay Range: Commensurate with experience

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Ottsville, PA 18942 (Required)

Work Location: In person