What are the responsibilities and job description for the NJ Operational Leadership Role position at Weichert, Realtors?
About the Role
We are seeking a highly experienced Director, Operational Excellence to join our team at Weichert Workforce Mobility. In this role, you will be responsible for driving business growth by analyzing and optimizing business operations, developing tools and methods to measure performance, and executing company-wide initiatives.
You will lead a team of professionals, including business process analysts, SOP developers, performance analysts, and data quality managers. Your goal will be to foster a culture of excellence, set clear expectations, and promote operational efficiency and quality.
Responsibilities and Requirements
- 6 years of experience in operational excellence or related roles, with a proven track record of leadership.
- Demonstrated experience in leading process improvement initiatives and managing multidisciplinary teams.
- Strong understanding of quality management systems, process optimization, and performance analysis.
- Strong knowledge of business process design, optimization, and SOP development.
- Proven ability to motivate and inspire a team.
- Excellent communication, presentation, and interpersonal skills.
