What are the responsibilities and job description for the System Engineer - Hybrid Eligible position at Weiler Career Opportunities?
We’ve been leading the Weiler way for four generations, creating value-enhancing solutions for cleaning, grinding, cutting, deburring and finishing. It’s not just what we do, but how we do it. If you have the passion and energy to spark success and are bold enough to see the possibilities, join us to help build our future, and we'll help build yours.
The ideal Candidate will be in a commutable distance to Cresco, PA.
This role is eligible for a hybrid work schedule, including both in-office and remote work to support a global team. The incumbent must be available to perform standard maintenance work on weekends, work early mornings a few times a week, and occasionally after hours as needed. Additionally, the role requires independent decision-making and ownership to address needs in a timely manner.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
Job Summary
The System Engineer will perform a variety of ICT Functions for Weiler Corporate and Global offices. Perform Windows System Administration and a variety of specialized ICT functions such as leading infrastructure research and recommending technology solutions. Provide 2nd and 3rd Level support for all Weiler End User Computing devices (e.g., desktops, laptops, printers). Support all Weiler computer hardware to include tracking maintenance, systems security, user accounts, remote access, and antivirus. Customer service, trust, confidentiality, accuracy, and ability to multitask under pressure are important to this position.
Essential job functions and responsibilities
Windows Software and System Administration
• Maintain planned uptime and make recommendations for improvement or upgrade of systems.
• Maintain all Windows Server systems, including operations, support, patch installation, troubleshooting, installation, migration, consolidation, and retirement of those systems.
• Maintain Anti-Virus software to protect all the corporation’s File Servers and Personal Computers from external intrusion and possible compromise of operation.
• Cross train other ICT Co Workers where there is a need for knowledge transfer.
• Design, build, and configure virtual and physical servers to meet application requirements.
• Maintain backups of all servers.
• Maintain Active Directory, group policy, network resource permissions and other Windows Domain administration related responsibilities.
Office 365 and Azure Administration and Support
• Manage and Monitor Office 365 and Azure Services and hybrid infrastructure.
• Maintain a highly secure system through proper configuration and system access monitoring.
• Assist with the migration of large volumes of data into the cloud platform.
• Troubleshoot and resolve issues with user access to cloud services.
• Maintain a good understanding of upcoming changes to the platforms to assist with user change management.
• Champion the adoption of Office 365 services as appropriate for our business.
• Collaborate with other ICT Staff, including networking, security, global teams, and third-party vendors to facilitate effective issue resolution.
• Solve problems in the Microsoft Active Directory Infrastructure, including Azure AD hybrid cloud deployments.
Server Hardware Support
• Maintain Storage systems
• Maintain Nutanix and VMWare hyperconverged infrastructure
• Maintain and track server maintenance contracts, warranties, and repair.
• Monitor all servers and related equipment for health, hardware failures, and resource availability issues and mitigate any problems encountered.
• Make recommendations for hardware upgrades.
Virtualization Infrastructure Administration
• Design and manage Nutanix based guest and host systems to meet capacity, performance, and availability requirements defined by the organization.
• Design and manage VMWare (ESXi) based guest and host systems.
• Design and manage SAN and iSCSI connectivity configurations for NetApp storage appliances and switches supporting virtual platforms
Microsoft Print Queue Admin and Maintenance
• Maintain the Microsoft network print queue with updated print drivers and proper configuration needed to support all Weiler business related printing needs.
Education and Experience
• Degree in Computer Science (Associate or Bachelors) or equivalent experience
• At least 5 years End User Computing support experience, including:
o Desktops & Laptops
o Windows Desktop OS (Win7, Win10, Win11)
o Printers
o PC, Laptop, Desktop Software and Printer configuration, diagnosis, and repair
o Remote Connectivity
• At least 2 years System Administration Experience (Some of this requirement can be offset with Education or/and Certifications).
• At least 2 years Windows Server OS Experience, including:
o PowerShell
o Application and Domain Controller servers
o Active Directory
o DNS / WINS
o DHCP
o Clustering
o Network Load Balancing
o File server concepts (permissions, shares, disk quotas)
• Backup Software (Veeam)
• Ability to apply education and experience to practical business situations
• General Networking
• Telecommunications concepts (preferred)
• Flexibility to adapt to rapidly changing conditions and priorities, and to redirect toward new objectives.
• ICT professional with a full understanding of industry practices and company policies and procedures to resolve a wide range of issues using practical methods
• Demonstrates good judgment in prioritizing work and in selecting methods and techniques for obtaining solutions, mindful of cost and deadlines.
• Interacts with internal and external personnel in a professional manner, team player.
• Exceptional customer service orientation.
• Works independently with little supervision on day-to-day work. Receives general instructions on new assignments.
• Solid verbal and written communication skills. Good listening skills.
• Sound analytical skills, logical step by step approach to problem solving.
Working Conditions and Physical Requirements
• This position routinely requires working more than a normal 40-hour work week.
• Ability to work early mornings, evenings and weekends when necessary.
• Ability to work in different global time zones.
