What are the responsibilities and job description for the Call Center Representative position at Weis Dental?
About Us:
Weis Dental is a growing pediatric dental office, and we’re excited to expand our Business Team/Call Center! We are looking for a bubbly, energetic, and motivated individual to join our amazing team. We pride ourselves on creating a fun, friendly, and caring environment for both our patients and staff. If you’re passionate about working in pediatric dentistry and love engaging with families, we want to hear from you!
Job Responsibilities:
- Answer inbound calls, schedule patient appointments, and handle general inquiries with a smile
- Confirm patient information and provide outstanding customer service
- Manage patient accounts, verify insurance details, and ensure smooth communication with families
- Assist with patient recalls and appointment reminders
- Collaborate with the clinical team to ensure excellent patient care
- Prioritize and multitask in a fast-paced office environment
Job Requirements:
- At least 2 years of dental office experience
- Experience with Denticon is preferred
- Outstanding written and verbal communication skills
- Strong computer skills and comfort using dental software
- Exceptional customer service and interpersonal skills
- Ability to prioritize tasks and handle multiple duties simultaneously
- Energetic, friendly, and positive attitude
- Fair knowledge of dental procedures and terminology
- Ability to work well with children and create a fun, engaging atmosphere
Why Join Us:
This is more than just a job—it's an opportunity to grow and develop within a dynamic team dedicated to providing exceptional patient care. You’ll be part of a welcoming environment where we strive to make every visit memorable for our patients.
If you're ready to bring your positive energy and skills to a place where you can truly make a difference, we’d love to hear from you!
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $15 - $19