Community Housing Specialist

About WellLife Network: WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.

Position Summary:

The Community Housing Specialist is responsible for advocating for all supportive housing residents who reside in LIHTC properties managed by external Property Management providers. Specialist collaborates to ensure that tenants secure and maintain stable housing. Specialist works in collaboration with multiple external Property Management providers, WLN’s Property Management Division, General Services, Fiscal, Residential teams and external social service providers. Specialist is required to visit LIHTC locations throughout NYC, Nassau, and Suffolk Counties on a regular basis.

=================================================================

ESSENTIAL ACCOUNTABILITIES:

• Coordinates initial lease-up with external property mgmt. providers.
• Coordinate inspections of units with program staff and external property mgmt. providers.
• Collaborate with general services and building superintendent regarding maintenance and general upkeep of buildings indoor and outdoor space.
• Collaborate with property mgmt. providers and fiscal department to monitor arrears.
• Provide advocacy to residents regarding rental payments and encourage utilization of electronic platforms to pay rent and avoid arrears and/or evictions.
• Advocate with social services staff and external agencies to develop payment plans and access programs to assist with rental arrears.
• Coordinate new applicants and Unit Transfers with external property mgmt. team.
• Collaborate with the intake team to facilitate admissions of tenants, ensuring a seamless move in experience.
• Coordination of re-certification notifications to tenants with external property mgmt. providers to assist tenants with maintaining housing while avoiding evictions.
• Advocate for tenants relating to their recertifications and lease renewals
• Participates in all tax credit reviews by outside entities.
• Works with external property mgmt. providers to ensure files are produced timely and are free from errors and omissions
• Works with external property mgmt. providers relating to move-ins and move-outs
• Remain current with all Agency required compliance documents and trainings.
• Attend supervision meetings, departmental meetings and trainings as scheduled.
• Successful completion and certification of lihtc trainings.
• Remain current with all Agency required compliance documents and trainings.
• Complete additional duties as requested.

Qualifications

Associate’s degree with at least 1 year of experience working in property management environment. An individual in this position should possess strong organizational skills and a detail-oriented approach. Strong computer literacy skills are essential to this position. Must have certification in low-income housing tax credits (or obtain within 6 months from date of hire). Knowledge of HUD requirements and accounting experience is a plus. Good verbal and written communication skills are also required. Experience and/or education in working with people with disabilities is a plus. Must have a valid NYS driver’s license and access to a vehicle. Must be able to travel throughout the five boroughs and Long Island.

BENEFITS AND PERKS: At WellLife Network, we prioritize our employees' growth and well-being with a comprehensive benefits package that includes medical, vision, and dental insurance, 401(k) matching, and flexible spending accounts. Enjoy perks like Summer Fridays, gym passes, and life insurance options. Our commitment to career advancement includes tuition assistance, mentorship, leadership training, and more. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your career and financial goals while helping you make a meaningful community impact. Join us to experience a workplace that invests in your success and well-being!

Job Type: Full-time

Pay: $62,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in New Hyde Park, NY 11042

Salary : $62,000 - $65,000