Team Leader Business Analytics

Company Description

Why Wellmark Technology?Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work.

Job Description

Contributes to the overall corporate mission by providing leadership, planning, coaching, and daily direction to front-line positions to meet or exceed customer service expectations to members and employers. Cultivates ideas and facilitates process improvement initiatives which result in achieving unit/division customer goals, operational efficiencies, cost-savings, customer satisfaction and retention. Builds and promotes an environment of mutual trust, empowerment and teamwork. Fosters and encourages employee development.

Qualifications

Required:

• For consideration, you must meet one of the following educational/technical requirements:
• Master’s degree in quantitative discipline such as statistics, mathematics, finance, accounting, computer science, engineering, or economics, and 2 year of applicable work experience - OR
• Bachelor's degree in related field (preferred STEM or quantitative discipline (e.g. Finance, Accounting)), and 4 years direct and applicable work experience, OR
• 8 years of direct and applicable work experience With specific experience in the following:
• Demonstrated experience in analytical or strategic role, including:
• Leadership skills gained through a combination of formal, informal, or project leadership that demonstrates competencies
• Demonstrated problem solving and consultative analysis experience, including proactively engaging with business stakeholders to solve business problems.
• Critical thinking skills, including demonstrated experience reviewing and synthesizing business information for the purpose of deriving and delivering relevant insights and recommendations resulting in data enabled decisions
• Effective communication skills, both verbal and written, with the capability to gather information and synthesize key points, to all levels of the organization
• Proactive self-starter with effective time management skills and the ability to organize and prioritize projects or tasks. Ability to manage timelines and competing priorities. Strong attention to detail
  
  

Preferred:

• Advanced degree in a related field including such as Statistics, Biochemistry, Epidemiology, Data Science or other STEM discipline
• Health insurance industry experience
• Fluency with at least one statistical programming software and language (e.g., R, SAS, Python, Java, etc.)
• Demonstrated experience with inferential, statistical, supervised and/or unsupervised modeling, regression analysis, time-series, optimization and simulation
• Experience with database and data warehousing concepts
• Proficiency with advanced data processing, preparation and joins
• Application of advanced analytics (e.g. statistical modeling, voice/text analytics, machine learning)
• Six Sigma or other lean methodology experience
  
  

Additional Information

• Proactively consult and communicate the art of the possible with key departments and stakeholders on an ongoing basis to solve complex business problems, identify opportunities for optimization, initiate process improvement strategies, and provide expertise for projects, reporting, and problem-solving analysis.
• Guide/lead/train team on consultative problem solving using the following steps: problem definition, disaggregating problem into branches, prioritizing most critical branches, workplan development, analyzing, synthesizing, and then communicating.
• Utilize and coach others in the use of problem-solving analysis and data science methods/best practices to enable solutions.
• Provide leadership and day-to-day management of financial and human resources, primarily focusing on employee coaching, development, performance improvement, coordination and budgeting for staff and department(s) specific functions/services. Support business objectives and produce results that are effective, accurate, and timely.
• Drive collaboration with business stakeholders to define, design, execute, maintain, monitor, and improve self-service reporting suites and models to support critical business initiatives.
• Manage multiple projects simultaneously to support, develop, and implement corporate strategic plan initiatives, meeting aggressive timeframes. Partner with stakeholders to prioritize items within the business’s portfolio of initiatives.
• Build or oversee construction of statistical models; assess quality and performance, and ensure correct implementation, documentation, and maintenance.
• Monitor and assess the advancements in analytics and consulting technology and trends on topics such as machine learning, process improvement, decision-making optimization, and problem solving. Adopt advancements as appropriate.
• Drive successful adoption solutions through clear communication and purposeful change management tactics.
• Engage and collaborate with application delivery and infrastructure operations teams to ensure the successful implementation, execution, and data integrity of delivered solutions.
• Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements.
• Other duties as assigned.
  
  

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@wellmark.com

Please inform us if you meet the definition of a "Covered DoD official".