What are the responsibilities and job description for the Commercial Loan Servicing Representative / Commercial Insurance Review position at WELLS FARGO BANK?
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About this role :
Wells Fargo is seeking an Insurance Review Specialist within Commercial Banking Operations . Learn more about the career areas and business divisions at wellsfargojobs.com .
The team is responsible for the ongoing monitoring of insurance related to secured loans. Ensures collateralized loans are properly secured and meets standards described by Wells Fargo Policy. This role may interact with customers, front line partners, internal credit partners and insurance agents. This role ensures a full and comprehensive quality review that commercial insurance policies meet all related requirements.
In this role, you will :
- Manage risk by performing review and analysis of insurance policies for the express purpose of determining acceptability and compliance
- Support less experienced loan administrators in providing resolutions of inquiries and complaints
- Determine appropriate course of action and conduct investigative steps to fully identify customer issues
- Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction
- Evaluate and upload data into the systems of record
- Review moderately complex loan servicing documentation language
- Ensure compliance with all policies, procedures and regulatory requirements
- Provide guidance and training to peers and may have limited supervisory responsibilities
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal and external customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications :
Desired Qualifications :
Job Expectations :
Locations :
Other Information :
Posting End Date : 20 Jan 2025
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements :
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
