Loan Documentation Processor

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking a Loan Documentation Processor as part of the Wholesale Lending Operations division. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products.
• Perform loan documentation for moderately complex loans.
• Process and close for loan products.
• Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups.
• Receive direction from Loan Documentation supervisor and escalate non-routine questions.
• Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals.
• Interact with immediate Loan Documentation team and functional area on routine process.

Required Qualifications:

• 2 years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Loan operations experience.
• Financial services industry experience.
• Exposure to Wells Fargo Small Business Lending Operations systems such as: CPS, FDR, or BCS, BLAST and ICMP.
• Ability to analyze applicable policies and procedures to ensure financial integrity of customers.
• Ability to address and resolve complex customer issues.
• Excellent verbal, written, and interpersonal communication skills.
• High attention to detail and accuracy skills.
• Strong telephone etiquette skills.
• Ability to multitask.
• Ability to exercise independent judgment and creative problem-solving techniques.
• Ability to achieve high production and quality standards.
• Ability to act as a subject matter expert.

Posting Locations:

• 2800 South Price Rd, Chandler, AZ 85286

Job Expectations:

• Ability to work a hybrid schedule, at least 3 days a week working in office.
• Ability to work weekends and holidays as needed or scheduled.
• Ability to work additional hours as needed.

#Commercialbanking

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.