What are the responsibilities and job description for the Merchant Services Senior Sales Manager, Emerging Middle Market (EMM) position at Wells Fargo?
About This Role
Wells Fargo is seeking a Merchant Services Senior Sales Manager to lead the team of Merchant Sales Consultants (MSCs). Wells Fargo Merchant Services (WFMS) specializes in providing card acceptance solutions, including core merchant processing, gateways, fraud management and invoice presentment to businesses of all sizes. WFMS is nationally recognized for its ingenuity and reputation as a leader in the electronics payments industry.
The Merchant Services Senior Sales Manager will be responsible for the leadership and management of a sales team which includes managing sales individual contributors, partnering with bank leadership, executing on sales routines, driving merchant services sales with existing banking customers; and managing recruitment, training, and motivation of sales teams. Learn more about the career areas and business divisions at wellsfargojobs.com.
In This Role, You Will
Locations:
Posting End Date
11 Apr 2025
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment And Hiring Requirements
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Wells Fargo is seeking a Merchant Services Senior Sales Manager to lead the team of Merchant Sales Consultants (MSCs). Wells Fargo Merchant Services (WFMS) specializes in providing card acceptance solutions, including core merchant processing, gateways, fraud management and invoice presentment to businesses of all sizes. WFMS is nationally recognized for its ingenuity and reputation as a leader in the electronics payments industry.
The Merchant Services Senior Sales Manager will be responsible for the leadership and management of a sales team which includes managing sales individual contributors, partnering with bank leadership, executing on sales routines, driving merchant services sales with existing banking customers; and managing recruitment, training, and motivation of sales teams. Learn more about the career areas and business divisions at wellsfargojobs.com.
In This Role, You Will
- Manage the Emerging Middle Market (EMM) segments in merchant, as a business and making decisions in the day-to-day that align to business objectives
- Manage and develop a Merchant Services Sales team of individual contributors in roles with moderate complexity and risk
- Deliver against sales performance goals through consistent sales management routines to achieve outcomes of effectives sales, pipeline, and deal flow.
- Add or develop talent through forward-hiring and increasing education to deliver vertically focused subject matter expertise through the sales teams
- Build high performing teams through strong hiring, talent development and performance management
- Engage and influence banking partners, stakeholders and internal Merchant Services partners to drive business, garner support and partner to achieve shared goals
- Identify and recommend opportunities for process improvement and development of service standards and goals within Merchant Services Sales
- Determine appropriate strategy and actions of Merchant Services Sales team to resolve complex problems or inquiries
- Manage allocation of people and financial resources for Merchant Services Sales
- Develop and guide a culture of talent development to meet business objectives and strategy
- A demonstrated focus on coaching, mentoring, guiding team member development and maintaining employee performance improvement
- 6 years of Merchant Services Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3 years of management or leadership experience
- 3 years of Merchant Services management or leadership experience
- Experience in supporting middle market clients
- Strong prospecting, sales, and negotiation skills
- Experience working directly with commercial banking and corporate banking customers.
- Experience successfully leading teams through transformational change
- Highly refined communicator, with experience presenting effective and influential presentations to senior management and other levels of the organization
- Operational risk management experience
- Experience leveraging data, analytics tools and resources to build reporting, make business decisions and solve problems
- Experience positively influencing, motivating, and directing diverse teams in a decentralized, and geographically dispersed environment
- Proven ability to facilitate high impact conversations, manage and building relationships with leaders and team members, navigate conflict and negotiate for an outcome that balances the needs of the business
- Experience articulating complex concepts in a manner that persuades, educates, and enhances understanding at all levels
- Ability to travel up to 30% of the time
- This position offers a hybrid work schedule
- This position is not eligible for Visa sponsorship
Locations:
- 550 S Tryon Charlotte, NC 28202
- 1525 W W T Harris Blvd, Charlotte, NC 28262
- 1151 West Washington Tempe, AZ 98281
- 1100 Abernathy Road, Atlanta, GA 30328
- 250 E John Carpenter Fwy, Irving, TX 75062
Posting End Date
11 Apr 2025
- Job posting may come down early due to volume of applicants.
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants With Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment And Hiring Requirements
- Third-Party recordings are prohibited unless authorized by Wells Fargo.
- Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
R-444026-1
