Senior Facilitator

About this role:

Wells Fargo is seeking a Senior Facilitator in Human Resources as a part of Talent Management and Learning.  For additional information on this line of business, refer to the external Careers Site at www.wellsfargojobs.com.

In this role, you will:

• Deliver standard and complex training material for several courses and multiple components (e.g., new hire, refresher, process, product or systems, and customer experience skills) to a diverse audience through directive teaching methods to help individual contributors and middle to more experienced managers develop crucial job skills
• Provide direction and support business leaders of various levels of experience on functional learning strategy
• Use advanced knowledge of general learning and development programs to understand the interconnectivity and business impact of various learning solutions
• Provide one on one or group coaching to assist in the learning of new skills
• Acts as a mentor and peer coach to new and tenured Learning and Development Facilitators
• Act as site training point of contact and lead low risk initiatives including implementation
• Partner with instructional design team to recommend modifications to keep functional course content current and to enhance programs, resources, and tools
• Provide subject matter expertise and interpretation of procedures to less experienced individuals
• Interact with immediate team, functional area, and internal peers outside work group on wide range of information, as well as with internal and external customers

Required Qualifications:

• 4 years of Learning and Development Facilitation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4 years of experience facilitating classroom training (virtual or in person) in a corporate setting
• Experience successfully utilizing technology to deliver or facilitate training in a classroom environment
• Knowledge and understanding of adult learning principles
• Supervisory or management experience
• Ability to lead, train, and provide feedback to staff and corresponding managers
• Strong classroom presence and facilitation skills with a dynamic presentation style
• Experience with virtual training technologies such as TEAMS and ADOBE connect
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• Willingness to work on-site at stated location on the job opening
• Ability to travel up to 40% of the time
• Flexibility to work different shifts
• This position is not eligible for Visa sponsorship.
• Work 5 days in office if in class or 3 days in office/2 days work from home when not in class

Posting Location:

1525 W W T Harris Blvd CHARLOTTE, NC 28262

#HRJobs

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.