Tribal Community Outreach Coordinator

Tribal Community Outreach Coordinator

Tribal Community Outreach Coordinator-

988 Network

**This is based at our South Valley Center 2 with the potential for hybrid schedule

Department: Suicide Prevention

Location:  South Valley Center 2 with the potential for hybrid schedule

Reports to:  Program Director and Behavioral Health Operations Director

Status: Full-Time

FLSA: Non-Exempt

Pay Range: $27.40-$35.62/hr
EEO-1:  Professional

Organization Information

WellSpace Health believes that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. We see you and are here for you. To that end, we’ve committed ourselves to finding solutions for our community’s health and wellbeing to achieve regional health through high quality comprehensive care.

Our focus has always been to offer a full range of quality medical care, dental care, mental health and behavioral health services, and enabling services to underserved people.  We do this by placing ourselves within the communities we serve and employing outstanding healthcare professionals who are devoted to our mission.

We are a Federally Qualified Health Center (FQHC) and are accredited by the Joint Commission for Ambulatory Care and Behavioral Health. We’re also certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home.

Position Summary

Under the general supervision of the Program Director, the Tribal Communities Outreach Coordinator will be responsible for coordinating WellSpace Health’s 988 Suicide and Crisis Lifeline outreach, training, data collection, public messaging, and community relations with Tribal Health partners in Northern California counties. In particular, the position will work closely with Riverside San Bernardino County Indian Health Inc. during the execution of a three-year SAMHSA 988 Tribal Response Grant and help develop culturally responsive training for 988 counselors at WellSpace Health and across the statewide CA 988 network.

 Required Qualifications

• High school diploma required. Associate degree in related field preferred, or 1 year experience working in community outreach or behavioral health in lieu of education.
• Ability to collaborate internally and externally on community events.
• Must have excellent verbal, written and interpersonal communication skills.
• Experience working within California’s 988 Network or within the national 988 network is strongly preferred.
• Ability to work flexible hours 24/7 including some evenings, weekends and holidays, as needed.

• Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality.
• Experience in project management skills including planning, developing timelines and implementation of projects.
• Ability to strictly abide by the WellSpace Health telework agreement if offered the position.
• Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing.
• Assist and support the Center/Department/Program to meet standards of High Reliability.

Essential Responsibilities

• Represent WellSpace Health on the California 988 Tribal Response Task Force and provide Task Force members with a working understanding of 988 network, routing, data trends and both operational and clinical standards.
• Assist in the development, in collaboration with WellSpace Health’s Suicide Prevention and Crisis Services leadership team, of data tracking mechanisms to track and report on utilization of 988 services by American Indian and Alaska Native populations.
• Contribute to the development of trauma-informed training materials for the California 988 Network and Suicide Prevention and Crisis Services programs.
• Co-develop with training supervisor, culturally responsive crisis service training for 988 counselors to ensure counselors provide crisis intervention and referral services in a manner that is reflective and respectful towards the needs of American Indian and Alaska Native individuals contacting 988.
   
  • Training materials shall be developed for live and recorded for ongoing training.
  • Training materials will be developed utilizing best practice standards in crisis intervention

• Provide guidance to WellSpace Health’s with Distract Attorney’s office, the CA 988 Tribal Response Task Force, on the development of culturally responsive 988 promotional materials including posters, media campaigns, public service announcements and informational packets.
• Develop, track and incorporate into WellSpace Health’s referral database and the California Office of Emergency Services unified technology platform for 988, statewide and tribally specific 988 referral resources for American Indian and Alaska Native populations.
• Serve as primary liaison for WellSpace Health to Tribal Health agencies, United Indian Involvement, Feather River Tribal Health, K’ima:w Medical Center, Redding Rancheria Tribal Health, Lake County Tribal Health Consortium, Inc., and Sacramento Native American Health Center and also coordinate related outreach activities with Didi Hirsch (988 Center) in Sacramento.
• Complete all required state and federal report updates regarding outreach and service utilization specific to American Indian and Alaska Native populations.

Benefits

Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement.

• Paid bereavement and jury duty leave
• 11 paid holidays per year
• Paid time off
• Paid sick leave
• Flexible Spending Program
• Company paid malpractice insurance for all providers
• Professional development hours offered annually

Physical Demands and Work Environment

The work environment is characteristic of a medical clinic environment.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands and arms to reach.  The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.   The employee must also possess hearing and speech to communicate in person and over the phone.  The noise level in the work environment is usually quiet.

The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care.  The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals.

WellSpace Health is committed to the principles of equal employment.  We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.  It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws.  WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WellSpace Health is an Equal Opportunity Employer

Qualifications

Salary : $27 - $36