What are the responsibilities and job description for the Case Management Social Work Supervisor - Waynesboro Case Management - Day position at WellSpan Health Services?
Schedule
Full Time, Day Shift (80 hours biweekly)
Hours: Monday - Friday, 8:00am - 4:30pm
General Summary
Supervises and oversees the work activities of Case Management social work staff and works in a team leadership model to develop and maintain departmental operations that are consistent with Hospital and System community needs. May carry a caseload and provides services to patients and families including counseling, discharge planning and referral to community services.
Essential Functions:
- Assists in selecting staff, trains/orients personnel, evaluates performance, prepares work schedules and makes recommendations for personnel actions.
- Assists in developing budgets.
- Identifies needs in program planning and facilitates program development. Supervises patient care, family communication, and record keeping.
- Collaborates with other hospital programs and community agencies with which patients and families are involved.
- Provides direct service to patients including interviewing patients and families, preparing social histories, identifying problems, and developing treatment.
- Prepares and maintains written documentation as required by the profession and the department.
- Provides therapeutic intervention with patient and family including individual, marital, parental, family and group therapies.
- Oversees the implementation and daily operations of the lean daily management system
- Assesses and ensures staff engagement through leadership rounding and employee engagement survey results
Common Expectations:
- Oversees/Conducts CM SW staffing and assignments, performance evaluations and evaluation and testing of competencies (as applicable). Provides orientation, training and continuing education of staff and initiates or makes recommendations for personnel actions.
- Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).
- Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause.
- Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
- Enhances professional growth and development through participation in educational programs, current literature, inservice meetings, and workshops.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
- Acts as liaison with nursing/medical staff and community agencies to facilitate problem solving and coordinate services. Acts as an educational resource.
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
WellSpan Waynesboro Hospital
Established in 1922 and located in the southeast corner of Franklin County, WellSpan Waynesboro Hospital has long served its South Central Pennsylvania community with award-winning care. One of eight premier hospital in the WellSpan System, WellSpan Waynesboro Hospital’s provides a community of 156,000 residents leading-edge inpatient, outpatient and emergent care services, including award-winning stroke care. WellSpan Waynesboro Hospital was one of several WellSpan hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.
We’re committed to improving the health of our community. At WellSpan Waynesboro Hospital, we work together to provide our neighbors with important health-related programs focused on disease prevention and management, early detection screening, and tools and resources to prevent disease through health fairs, seminars, children’s events, “fun runs,” and more.
Qualifications
Minimum Education:
- Bachelors Degree Required and
- Masters Degree Preferred
Work Experience:
- 2 years Relevant experience. Required
- Supervisory experience. Preferred
Licenses:
- Basic Life Support Upon Hire Required
- Licensed Social Worker Upon Hire Preferred
Benefits Offered:
- Comprehensive health benefits
- Flexible spending and health savings accounts
- Retirement savings plan
- Paid time off (PTO)
- Short-term disability
- Educational assistance
- Financial education and support, including DailyPay
- Wellness and Wellbeing programs
- Caregiver support via Weallthy
- Childcare referral service via Wellthy
