What are the responsibilities and job description for the Lean Site Consultant position at Wellstar Health System, Inc.?
Responsibilities
Core Responsibilites and Essential Functions
Deployment of a system wide process improvement strategy utilizing key Lean resources. * Under the direction of the site Quality Lead, deploy and maintain a standardized WellStar Lean Standard Work process improvement methodology. * Utilize WellStar standardized checklists, roadmaps, standard work instructions, job aids and other tools to support the adoption of sustainable, repeatable and quantifiable process improvements. * Partner with system LTO resources to ensure WellStar Lean Standard Work processes are followed and provide feedback. Elevate concerns as appropriate to validate consistency.
Management system and site strategic Lean initiatives * Communicate regularly and effectively with executive sponsors, team leaders, process owners, and other stakeholders about team progress toward goal achievement, critical factors and obstacles. * Lead and facilitate improvement events and projects of a complex nature with minimal oversight, including assessment, planning, event facilitation and follow-up/sustaining outcomes. Meet quality standards and the production of expected deliverables during all phases of the event and project life cycle. * Utilizes strong project management skills for each initiative including: developing clear project A3, proper scoping, timeline management, data collection, and pre-project communication plans. Keeps projects on track and key sponsors informed and engaged. Utilize escalation plans and countermeasures when project timelines or outcomes are at risk. * Collect and analyze Lean process data, identifying opportunities, developing solutions, implementing improvements and assist operational management to ensure sustainability. * Gather and track the return on investment
Teach, Mentor and Coach Lean concepts * Act as a change agent to instill process improvement culture throughout the organization. * Teach the Lean improvement mindset and concepts for all levels of the site through classroom, workshop and project-based coaching. * Mentor and coach leadership teams in establishing and maintaining the strategic focus areas, action plans, dashboards, linked measurement system, and checking process to execute the work. * Partner with operations to develop, implement and sustain the WellStar management system model, thus supporting the organization’s goal deployment process. * Support the development of leader standard work for a linked checking system and a linked learning system that connects organizational priorities to the work at the front lines.
Provide continuity / connectivity between system level departments and initiatives. * Identify and facilitate cross functional improvement opportunities to leverage resources and learnings across the system. Such opportunities may include (but are not limited to) Quality and Safety, EHR implementation and optimization, Clinical Operations, Medical Staff, PI teams, Magnet designation and Baldrige.
Required for All Jobs
Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.
Qualifications
Required Minimum Education
Bachelor's Degree Required and
Master's Degree in Business, Operations, Engineering, or Healthcare Administration or Sciences Preferred
Required Minimum Experience
Minimum five (5) years of experience in a dedicated continuous improvement role utilizing Lean methodology required (within a healthcare environment preferred). Required and
Seven (7) or more years of experience within a healthcare environment Preferred and
Experience leading complex, multi-department Lean initiatives in healthcare organization(s). Required and
Experience in a strong model of coaching and mentoring others in the concepts and tools of Lean Required
Required Minimum Skills
Strong demeanor and style to quickly establish credibility throughout any level in the organization.
Able to influence positive and sustainable change, within and across, various functional areas.
Proven success in partnering with operational leaders to accumulate, analyze, and concisely present data.
Formulate actionable plans that are prioritized most closely around key issues and that align with strategic initiatives.
Well organized, disciplined and persistent. Driven to overcome complex barriers to achieve objectives.
Creative problem-solving, and the initiative to lead and effectively manage change.
Well versed in MS 365 Products and project management software.
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