Demo

Patient Services Representative (Medical Receptionist)

WellStreet Urgent Care
Atlanta, GA Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/29/2025

Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose

Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.

As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.

Why You'll Love Working Here :

  • LIFE-Work Balance & Flexible Schedule : Full-time (3-day / 12-hour shifts, 8 AM - 8 PM) - No overnight shifts, so you can prioritize both your career and personal life!
  • Competitive Pay & Benefits : Medical, Dental, Vision, Prescription, Pet Insurance & more
  • Paid Time Off & Holidays : Recharge and take care of yourself
  • 401K with Company Match : Plan for your future
  • Wellness Support : Employee Assistance Program (EAP) & Wellness Initiatives
  • Professional Growth : Leadership opportunities & professional development

Key Responsibilities :

  • Warm Welcome : Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
  • Patient and Business Documentation : Maintain confidentiality while collecting and organizing important patient and business documents.
  • Insurance Verification : Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing / collection information.
  • Financial Responsibility : Determine and collect each patient's financial responsibility, ensuring transparency and clarity about costs.
  • Collaborative Support : Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
  • Compliance : Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.
  • and patient result trackers.
  • Travel Requirement : Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.
  • Required Qualifications :

  • Education : High school diploma or equivalent, Medical Administrative Assistant certificate a plus
  • Experience : 1 year of experience in a medical office or healthcare setting preferred
  • Skills : Strong communication, attention to detail, and ability to multitask in a busy environment
  • Technical Skills : Experience using Electronic Medical Records (EMR) software, EPIC preferred
  • Flexibility : Ability to work 12-hour shifts, including some weekends and holidays
  • Team Player : A proactive, friendly, and patient-focused approach to service
  • At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you're looking for a career where your contributions truly matter, apply today and be part of something bigger!

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Patient Services Representative (Medical Receptionist)?

    Sign up to receive alerts about other jobs on the Patient Services Representative (Medical Receptionist) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $37,598 - $46,086
    Income Estimation: 
    $41,365 - $50,783
    Income Estimation: 
    $39,690 - $49,584
    Income Estimation: 
    $29,761 - $38,121
    Income Estimation: 
    $50,710 - $70,276
    Income Estimation: 
    $41,924 - $50,720
    Income Estimation: 
    $41,804 - $55,731
    Income Estimation: 
    $32,750 - $43,253
    Income Estimation: 
    $41,365 - $50,783
    Income Estimation: 
    $55,044 - $66,097
    Income Estimation: 
    $32,750 - $43,253
    Income Estimation: 
    $50,710 - $70,276
    Income Estimation: 
    $94,096 - $118,718
    Income Estimation: 
    $41,804 - $55,731
    Income Estimation: 
    $37,598 - $46,086
    Income Estimation: 
    $41,365 - $50,783
    Income Estimation: 
    $39,690 - $49,584
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at WellStreet Urgent Care

    WellStreet Urgent Care
    Hired Organization Address Loganville, GA Full Time
    Prepare patient(s) for and assist with examination and/or treatment Perform triage and obtain vital signs Obtain and tim...
    WellStreet Urgent Care
    Hired Organization Address Decatur, GA Full Time
    Piedmont Urgent Care - Delivering Quality Care with Purpose Are you a passionate EMT looking for a dynamic and rewarding...
    WellStreet Urgent Care
    Hired Organization Address Southfield, MI Full Time
    Job Description Reporting to the Regional Vice President of Clinical Operations, the Area Clinical Operations Director (...
    WellStreet Urgent Care
    Hired Organization Address Roswell, GA Full Time
    Job description The Patient Service Representative is the first point of contact between the patient and clinical staff....

    Not the job you're looking for? Here are some other Patient Services Representative (Medical Receptionist) jobs in the Atlanta, GA area that may be a better fit.

    Medical Sales Representative

    Patient's Choice Medical, Douglasville, GA

    Patient Services Representative

    Morehouse School of Medicine, Atlanta, GA

    AI Assistant is available now!

    Feel free to start your new journey!