Program Specialist 2

Salary : $49,116.00 Annually

Location : Wenatchee, WA

Job Type : Full-time

Job Number : 2025-00006

Department : Financial Aid

Opening Date : 01 / 30 / 2025

Closing Date : 2 / 20 / 2025 11 : 59 PM Pacific

Job Summary

Under general direction, using financial aid rules, departmental procedures, knowledge and experience; coordinate and administer the processing of federal student loans, financial aid applications, verification of financial aid applications, revision requests, and departmental requisition requests. Use independent judgement in interpreting and applying "professional judgment" to special circumstances of student and parent income situations and student loans. Independently advises students, staff and the general public regarding financial aid, student loans, revision request, and general financial aid procedures. Recommend alternative course of action for students that are denied aid. Project, monitor, maintain, initiate and / or approve financial aid and student loan funds. Coordinate with the business office to reconcile loan funds. Work with registration office to review and monitor Satisfactory Academic Progress for students. required to maintain confidentiality of student files and records.

Essential Functions

• Process student loan applications, responsible to certify enrollment, monitoring enrollment statuses, determine eligible loan amounts, initiate return of loan funds and reconcile loan funds. Required to coordinate with the business office to assure information is shared regarding loan disbursements and return of funds. Coordinate and interact with direct loan servicer to track loans and resolve discrepancies. Assist students with the loan process. Process loan request, verify and or administer required Entrance and Exit loan counseling and assure the accuracy of loan information made available to the general public. Responsible for importing electronic loan data and uploads to the financial aid system. Calculate applicable loan fees and assure accuracy in reporting of loan amounts.
• Evaluate incoming student financial aid applications and determine if they can be given funds. Award (Package) students their financial aid eligibility. Enter tracking items to notify students if not eligible for financial aid.
• Responsible to process and determine eligibility for private student loans according to private lender's policies and regulations. Coordinate delivery of funds to students and ensure that all college fees are paid before disbursement of funds to students. Required to work closely with lenders in the awarding, tracking and enrollment verification of student borrowers.
• Process requisitions within the financial aid office. Responsible to make sure that request is appropriate and have all required signatures. Also, responsible for ordering financial aid publications from the Department of Education and student loan lending partners.
• Verification of financial aid application information. Includes review of tax documents, written statements by students and parents and verification of other agency funding that the family may receive.
• Review citizenship documentation, update tracking and override the system to allow packaging.
• Review name change documents and update the system to match.
• Data entry of updates and information for tracking and running tracking letters to send to students.
• Ensure that accurate information regarding federal rules and regulations pertaining to the application process for financial aid and student loans are provided to students and the general public.
• Facilitate financial aid workshops to the general public.
• Assist with front desk services and answer main phone line.

This is not intended to be an exclusive list of all duties and responsibilities. Related duties and responsibilities may be assigned.

Qualifications

Minimum Qualifications :

Preferred Qualifications :

Knowledge, Skills, & Abilities

Additional Information

Terms of Employment :

The current vacancy in financial aid is a full-time overtime and benefit eligible position expected to begin as soon as possible.

The starting salary for this position is $49,116 with periodic increases and earning potential to $58,380. The list established by this recruitment will be active for a minimum of three months and be used to fill this position only.

Your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance; life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits website at : ,

Work Schedule & Environment :

Conditions of Employment :

Bargaining Unit :

This position has been designated as a bargaining unit position represented by the Washington Public Employees Association.

Application and Selection Procedure :

Complete application packages must include the following :

It is your responsibility to submit all required application materials before the deadline. Please do not send reference letters or other unsolicited materials. They will not be shared with the screening committee and cannot be returned to you. Only finalists may be asked to send additional materials.

Attachments from prior applications will not upload automatically to your new application. Should you have difficulties uploading your documents, please contact NeoGov Technical Support at 1-855-524-5627 for assistance.

The position closes at 11 : 59 p.m. PST, February 20, 2025 . The college reserves the right to reopen or extend the closing date. A limited number of applicants who meet the needs of the position and the college will be interviewed.

Reasonable Accommodation :

Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the human resources office by calling 509-682-6440. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

Equal Opportunity Employer :

Wenatchee Valley College is committed to a policy of equal opportunity in employment and student enrollment. All programs are free from discrimination and harassment against any person because of race, creed, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, the presence of any sensory, mental, or physical disability, or the use of a service animal by a person with a disability, age, parental status or families with children, marital status, religion, genetic information, honorably discharged veteran or military status or any other prohibited basis per RCW 49.60.030, 040 and other federal and laws and regulations, or participation in the complaint process.

Equity Statement :

Research suggests that women, gender diverse, BIPOC individuals may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role.

The following persons have been designated to handle inquiries regarding the non-discrimination policies and Title IX compliance for both the Wenatchee and Omak campuses :

This recruitment announcement may not reflect the entire job description and can be changed or modified at any time.

Wenatchee Valley College provides a robust benefit package. The benefits, programs, and services offered are a sizable amount of an employee's overall compensation and an important factor in encouraging a healthy work-life balance.

Our package includes health, vision, prescription drug, and dental insurance for the employee and dependents. Employees are also covered by basic life insurance, AD&D, and long-term disability insurance, with the option to purchase additional coverage amounts. Visit Washington Health Care Authority's Public Employee Benefits Board (PEBB) Program at www.pebb.hca.wa.gov.

We will help you prepare for life after your career by offering an excellent retirement plan, which includes employer contributions. In addition, employees have the option to participate in two tax-deferred retirement investment programs.

See our benefits page for more info -

Do you have at least an associates degree?

Do you have at least two years' office experience related to budgeting, bookkeeping, accounting or other business office related functions?

Do you have a demonstrated understanding of internal controls and separation of duties?

Are you proficient with word processing and spreadsheet software (Microsoft Word and Excel preferred)?

Do you have applicable combination of education and / or experience which demonstrates the ability to perform the essential functions of the position? Please explain.

Required Question

Salary : $49,116 - $58,380