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Sr Admin Asst II Care Coordination

Wentworth-Douglass Hospital
Wentworth-Douglass Hospital Salary
Dover, NH Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/9/2025
Site: Wentworth-Douglass Hospital

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Job Summary

Specializes in providing routine administrative support as directed and under moderate supervision for the Care Management department. Responsibilities may include coordination and scheduling, supplies and equipment ordering, meeting minutes, correspondence, Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, coordinate travel, conference calls, payroll and transcription. This is an intermediate-level support role.

Qualifications

Essential Functions:

Prepare reports, meeting minutes and correspondence.

Create and edit documents, spreadsheets and presentations.

Manage schedules, arrange appointments and itineraries.

Coordinate meetings, travel, conference calls, and complete expense reports.

Answer and transfer phone calls.

May perform transcription and proofread and edit literature, prepare applications for department.

Remain knowledgeable of business unit policies.

May make contacts of a sensitive, complex, and confidential nature.

Completes routine tasks under moderate supervision.

Required for All Jobs

Performs other duties as assigned

Complies with all policies and standards

Does this position require Patient Care (indirect/direct)? No

Education

High School Diploma or Equivalent required or

Trade/Technical/Vocational Diploma Related Field of Study preferred

Can this role accept experience in lieu of a degree? No

Experience

Administrative Assistant Experience 2-3 years required

Knowledge, Skills & Abilities

Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.

Proficiency in MS Office.

Ability to proofread and edit written documents.

Ability to use phone system.

Managing one's own time and the time of others.

Strong verbal & written communication skills.

Strong interpersonal, written and oral skills.

Ability to use standard office equipment.

Familiarity with medical terminology.

Additional Job Details (if Applicable)

Remote Type

Onsite

Work Location

789 Central Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement

Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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