QA Complaint Analyst Intern

Position Summary

Performs entry level failure analysis of product quality complaints of a routine nature requiring application of logic, understanding of general and specialized laboratory methods, techniques, and instruments.

Responsibilities

Key Accountabilities

Essential Functions

• Develops skills to investigate product quality complaints.
• Enters all investigation results into the complaint module in SAP.
• Catalogue and manage product lot retains.
• Will develop ability to schedule own investigation activities in accordance with assignments and priorities.
• Acquires supporting information from scientific literature, IL instrument operator's manuals, assembly documents or other IL groups as required.
• Performs other related duties as assigned.
  
  

Budget Managed (if applicable)

• N/A
  
  

Internal Networking/Key Relationships

• To be determined based on department needs
  
  

Additional Skills & Capabilities

• Strong skills with Excel required
  
  

Qualifications

Minimum Knowledge & Experience Required for the Position:

• Currently pursuing B.S. in (Life) S cience with a minimum of 2 college semesters complete.
  
  

The hourly wage range Werfen reasonably expects to pay for the position is $21 to $26. Compensation is reasonably based upon multiple factors including education, relevant experience, skillset, knowledge, and specific needs of the business.