VMI Services Representative

Be Yourself. Build Your Career. Be Exceptional Together.

At Werner Electric Supply, we’re more than an electrical distributor — we’re a community that empowers people to grow, innovate, and truly make a difference. Our culture celebrates individuality, encourages creativity, and values each person’s voice; creating a space where you can be yourself, connect with others, and build a meaningful career. We believe in balance and flexibility, so you can thrive both professionally and personally. Together, we can make an impact and build something exceptional for our customers, families, communities, and each other.

Job Summary

The Inventory Services Representative serves as a vendor partner to customers by managing the customers’ onsite inventory. 

Essential Functions

• Provide onsite inventory services for assigned customers following designated route for assigned territory. 

• Maintain and update customer contact information in the Inventory Service’s route guide. 

• Maintain and update customers’ vendor managed inventory lists, product life cycle, minimum/maximum order quantities, and locations. 

• Respond to customer inquiries and service requests in a timely manner.

• Replenish customers’ inventory levels based off set minimum & maximum inventory levels.

• Monitor inventory consumption levels, consult with customer, and adjust reorder points as appropriate.

• Maintain cleanliness and organization of managed onsite inventory areas. 

• Complete order entry and manage customer backorders in our enterprise resource planning (ERP) software.

• Participate in customer quarterly business reviews. 

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Supervisory Responsibilities

This position does not have any direct supervisor responsibilities.

Required Qualifications

• High School Degree is required.

• Maintain a valid driver’s license.

• 1-3 years of customer service experience.

• Previous experience communicating to customers via email, phone and in person.

• Basic proficiency in Microsoft Excel and Outlook.

• Basic arithmetic, subtraction, multiplication, and division skills are required.

Preferred Qualifications

• Previous working experience with an inventory management software preferred.

• Previous experience working in the electrical trades’ fields or with electrical products highly preferred.

• Proven ability to work independently.

Physical Requirements & Working Conditions

While performing the duties of this job, the employee is occasionally required to position objects and operate tools or controls. Employee frequently uses computer keyboard. Employee is required to ascend and/or descend a ladder or stairs to reach work areas.  The employee must frequently move up to 25 pounds, regularly move up to 50 pounds and occasionally move up to 100 pounds. The employee is regularly required to travel (as vehicle driver and as passenger on various modes of transportation) and frequently performs work on-site at construction work sites.  Specific abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Employee views computer monitor frequently. The employee is required to be able to effectively communicate while on the job floor/ job site and throughout the completion of duties. 

 The working conditions of this position require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Employee is required to use personal protective equipment to maintain safety and prevent exposure to harmful materials/ elements. Employee is exposed to moving mechanical parts. The environment for which this position functions may be exposed to prolonged loud noises and may contain scents and fragrances. May be requested to work overtime and/ or weekends. 

At-Will

*This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Werner Electric Supply retains the discretion to add duties or change the duties of this position at any time.

Company Overview

Founded in 1948, Werner Electric Supply has grown from a small appliance store in downtown Neenah, WI into an award-winning employer and leading electrical distributor with 12 branch locations in Wisconsin and Upper-Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for a diverse group of industrial and construction customers. We are a growing, privately-held company with over 450 employees who uphold a family culture built around exceptional customer service. As a recent New North Workplace Excellence Award winner, we’re dedicated to the continuous improvement of our people, products, and services to ensure the long-term success of our employees and customers. Apply today and find out why we’re a “Great Place to Work.”

Employee Benefits

• Medical, Dental, and Vision Insurance
• Short & Long-Term Disability Insurance
• Life and AD&D Insurance
• 401(k) Retirement Plan with company match
• Paid holidays, vacation, personal, and sick days
• Pet Insurance
• Identity Theft Protection
• Accident Insurance & Critical Illness Coverage
• Tuition Reimbursement
• Annual bonuses and merit increases based on performance
• Employee Assistance Program (EAP)
• Wellness Programs
• Employee Resource Groups (ERG)
• Career Development & Leadership Training
• Paid Parental Leave

Werner Electric Supply is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.